NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-25

2020 Chrysler 300 Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 10 verified NHTSA owner complaints, 2 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: LOW5 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2020 Chrysler 300 receives a 5.3/10 MazicBay Reliability Index based on 10 verified NHTSA federal complaints and 2 safety recalls. The primary reported failure mode is Airbag Occupant Detection & Inflator Defect Reports with a median failure point at 23,800 miles (IQR: 23,80023,800 mi). Out-of-warranty repairs benchmark at $400 – $1,200 .

2020 Chrysler 300Near-Luxury2020
DLC Port: Under driver side dash near left knee panel

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
5.3 / 10

5 complaints / 10k sold

NHTSA Owner Complaints
10

Verified US federal records

Safety Severity Grade
Critical Risk

Crash, fire & stall audit

Federal Safety Recalls
2

2 Active / Free Remedies

Switch 300 Model Year (2014–2025)
Defect Clustering

Top Reported Problem Clusters (4)

Ranked by NHTSA Complaint Frequency
#1 AIRBAGS & SAFETY RESTRAINTSCritical Severity81% Match Confidence

Airbag Occupant Detection & Inflator Defect Reports

5
Federal Complaints
Failure Mileage (Median):23,800 milesIQR: 23,80023,800 mi
Estimated Repair Cost:$400 – $1,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • SRS Airbag warning lamp illuminated
  • Passenger occupant classification sensor failure
  • Seat belt retractor lockup
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11631614 • Filed: 12/19/2024

The contact owns a 2020 Chrysler 300. The contact stated that after parking the vehicle, the contact later discovered that the front passenger’s side curtain air bag had erroneously deployed. The contact stated that there was no collision or visible damage to the vehicle to ca...

ODI #11607180 • Filed: 08/08/2024

Drivers airbag bursted when I wasn’t in my car, and the passenger airbag has a hole in it.

ODI #11559918 • Filed: 12/13/2023

The contact owned a 2020 Chrysler 300 AWD. The contact stated while her husband was driving at an undisclosed speed on the highway and attempting to merge onto the right lane, another vehicle suddenly drove in front of his vehicle. The contact stated that her husband attempted...

#2 TRANSMISSION & DRIVETRAINLow Severity65% Match Confidence

Transmission Hesitation, Hard Shifting & Slipping Reports

3
Federal Complaints
Failure Mileage (Median):23,800 milesIQR: 23,80023,800 mi
Estimated Repair Cost:$1,400 – $3,800 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Hard gear shifts / delayed engagement into Drive/Reverse
  • Transmission shudder / jerking under acceleration
  • Transmission slipping between gears
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11465608 • Filed: 05/22/2022Odometer: 23,800 mi

On March 1 2022 at 23,800 miles on odometer driving around curve the transmission shifter knob at console made grinding sound (like trying to change gears on moving cog). I noticed this on other curves and laid hand on knob and it was vibrating like trying to go in reverse/par...

ODI #11462957 • Filed: 05/01/2022Odometer: 23,800 mi

I purchased this Chrysler 300 new Nov. 2020 with 6 miles on it, This has been one of the best new cars I've purchased. March 1 2022 At 23,800 miles. I was traveling on KY70 around a sharp curve within advised speed, The car made a loud grinding noise at the gear shift knob und...

ODI #11434871 • Filed: 09/29/2021

This Chrysler 300 is equipped with side view mirrors which tilt down when vehicle is placed in reverse gear. It is suppose to tilt a few degrees so that you can see noting is under your rear tires such as a small child or o pet cat, dog,etc. However this vehicle s mirrors tild...

#3 STEERING & SUSPENSIONCritical Severity65% Match Confidence

Electric Power Steering Assist & Suspension Noise Reports

3
Federal Complaints
Failure Mileage (Median):23,800 milesIQR: 23,80023,800 mi
Estimated Repair Cost:$450 – $1,400 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of electric power steering assist
  • Steering wheel pull or highway wander
  • Clunking / knocking noise over bumps
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11559918 • Filed: 12/13/2023

The contact owned a 2020 Chrysler 300 AWD. The contact stated while her husband was driving at an undisclosed speed on the highway and attempting to merge onto the right lane, another vehicle suddenly drove in front of his vehicle. The contact stated that her husband attempted...

ODI #11514932 • Filed: 04/01/2023

March 24th 2023 @ 1:58 pm I was sitting at a red light behind another car, when I was rear ended @ 40+ mph and pushed in to the car ahead of me. The air bags never deployed after colliding with the car in front of me causing my head to hit the steering wheel and the roof of my...

ODI #11462957 • Filed: 05/01/2022Odometer: 23,800 mi

I purchased this Chrysler 300 new Nov. 2020 with 6 miles on it, This has been one of the best new cars I've purchased. March 1 2022 At 23,800 miles. I was traveling on KY70 around a sharp curve within advised speed, The car made a loud grinding noise at the gear shift knob und...

#4 ELECTRICAL SYSTEM & BATTERYLow Severity65% Match Confidence

Electrical Parasitic Drain, Infotainment & Harness Reports

2
Federal Complaints
Failure Mileage (Median):23,800 milesIQR: 23,80023,800 mi
Estimated Repair Cost:$280 – $850 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Unexplained battery drain after sitting overnight
  • Infotainment display / instrument cluster blackouts
  • Accessory malfunction / alternator fault warnings
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (2)
ODI #11521184 • Filed: 05/09/2023

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, ...

ODI #11462957 • Filed: 05/01/2022Odometer: 23,800 mi

I purchased this Chrysler 300 new Nov. 2020 with 6 miles on it, This has been one of the best new cars I've purchased. March 1 2022 At 23,800 miles. I was traveling on KY70 around a sharp curve within advised speed, The car made a loud grinding noise at the gear shift knob und...

Safety Enforcement

Official NHTSA Safety Recalls (2)

100% Free Dealer Repair
NHTSA Campaign #21V516000Reported: 08/07/2021

VISIBILITY:WINDSHIELD

Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

Safety Consequence: A windshield that separates from the vehicle during a crash can increase the risk of injury.
Manufacturer Remedy: Dealers will remove and replace the front windshield urethane sealant, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y47.
NHTSA Campaign #24V198000Reported: 14/03/2024

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Summary: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Safety Consequence: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
Manufacturer Remedy: Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.

Pre-Purchase Inspection Checklist for 2020 Chrysler 300

Before purchasing a used 2020 Chrysler 300, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 2 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2020 Chrysler 300

Is the 2020 Chrysler 300 a reliable used car?

The 2020 Chrysler 300 earns a 5.3/10 MazicBay Reliability Index based on 10 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2020 Chrysler 300?

The leading complaint category is Airbag Occupant Detection & Inflator Defect Reports, with a median failure point around 23,800 miles (IQR: 23,80023,800 mi).

Are there free recall repairs available for the 2020 Chrysler 300?

Yes, the NHTSA records 2 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.