NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-24

2019 Chrysler Pacifica Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 346 verified NHTSA owner complaints, 7 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: HIGH57 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2019 Chrysler Pacifica receives a 3.5/10 MazicBay Reliability Index based on 346 verified NHTSA federal complaints and 7 safety recalls. The primary reported failure mode is Electrical Parasitic Drain, Infotainment & Harness Reports with a median failure point at 40,000 miles (IQR: 30,00050,779 mi). Out-of-warranty repairs benchmark at $280 – $850 .

Chrysler Pacifica PlatformChrysler Pacifica Series
DLC Port: Beneath driver steering column bezel

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
3.5 / 10

76.9 complaints / 10k sold

NHTSA Owner Complaints
346

Verified US federal records

Safety Severity Grade
Critical Risk

Crash, fire & stall audit

Federal Safety Recalls
7

7 Active / Free Remedies

Switch Pacifica Model Year (2014–2025)
Defect Clustering

Top Reported Problem Clusters (7)

Ranked by NHTSA Complaint Frequency
#1 ELECTRICAL SYSTEM & BATTERYCritical Severity86% Match Confidence

Electrical Parasitic Drain, Infotainment & Harness Reports

147
Federal Complaints
Failure Mileage (Median):40,000 milesIQR: 30,00050,779 mi
Estimated Repair Cost:$280 – $850 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Unexplained battery drain after sitting overnight
  • Infotainment display / instrument cluster blackouts
  • Accessory malfunction / alternator fault warnings
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11758322 • Filed: 08/20/2026

The car rapidly came to a stop as I was starting to press the brake lightly. The check engine light came on, the car made a grinding noise, and the screen said it was turning off cruise control when it had not been engaged.

ODI #11756324 • Filed: 08/11/2026

As I pulled up to stop, in electric mode, at a stop light, the display screen pulled up a message to pull over safely because the engine would stop soon, within about 10 seconds the screen showed the engine stopped. I was still at the light. I tried restarting the vehicle, mov...

ODI #11755616 • Filed: 08/08/2026

Dash warning came on saying safely slown and pull over, car will shut off soon. Didn't have a safe place to pull over and eventually the whole car shut down and all electronics went out no steering, no gear shifting, No way to put in park. I was lucky to be on a somewhat sife ...

#2 ENGINE & COOLINGCritical Severity84% Match Confidence

Engine Stalling, Oil Consumption & Cooling Defect Reports

130
Federal Complaints
Failure Mileage (Median):48,000 milesIQR: 23,00068,500 mi
Estimated Repair Cost:$950 – $3,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Engine sudden stall / hesitation while driving
  • Abnormal oil burning / consumption
  • Check Engine Light (MIL) flashing
  • Engine overheating / coolant loss
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11758322 • Filed: 08/20/2026

The car rapidly came to a stop as I was starting to press the brake lightly. The check engine light came on, the car made a grinding noise, and the screen said it was turning off cruise control when it had not been engaged.

ODI #11757375 • Filed: 08/17/2026

I am experiencing an intermittent steering problem with my 2019 Chrysler Pacifica Limited. While driving, particularly when making slight turns or small steering corrections, the steering wheel sometimes feels as though it sticks or binds in the turned position instead of smoo...

ODI #11756324 • Filed: 08/11/2026

As I pulled up to stop, in electric mode, at a stop light, the display screen pulled up a message to pull over safely because the engine would stop soon, within about 10 seconds the screen showed the engine stopped. I was still at the light. I tried restarting the vehicle, mov...

#3 TRANSMISSION & DRIVETRAINCritical Severity85% Match Confidence

Transmission Hesitation, Hard Shifting & Slipping Reports

112
Federal Complaints
Failure Mileage (Median):46,000 milesIQR: 30,00068,500 mi
Estimated Repair Cost:$1,400 – $3,800 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Hard gear shifts / delayed engagement into Drive/Reverse
  • Transmission shudder / jerking under acceleration
  • Transmission slipping between gears
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11758322 • Filed: 08/20/2026

The car rapidly came to a stop as I was starting to press the brake lightly. The check engine light came on, the car made a grinding noise, and the screen said it was turning off cruise control when it had not been engaged.

ODI #11756324 • Filed: 08/11/2026

As I pulled up to stop, in electric mode, at a stop light, the display screen pulled up a message to pull over safely because the engine would stop soon, within about 10 seconds the screen showed the engine stopped. I was still at the light. I tried restarting the vehicle, mov...

ODI #11755616 • Filed: 08/08/2026

Dash warning came on saying safely slown and pull over, car will shut off soon. Didn't have a safe place to pull over and eventually the whole car shut down and all electronics went out no steering, no gear shifting, No way to put in park. I was lucky to be on a somewhat sife ...

#4 BRAKING SYSTEM & ABSCritical Severity85% Match Confidence

Service Brakes, ABS Actuator & Master Cylinder Reports

77
Federal Complaints
Failure Mileage (Median):30,000 milesIQR: 12,00055,000 mi
Estimated Repair Cost:$350 – $1,100 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Spongy or hard brake pedal travel
  • ABS / Brake warning light illuminated
  • Extended stopping distance / pedal vibration
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11758322 • Filed: 08/20/2026

The car rapidly came to a stop as I was starting to press the brake lightly. The check engine light came on, the car made a grinding noise, and the screen said it was turning off cruise control when it had not been engaged.

ODI #11756643 • Filed: 08/13/2026

The brake booster has failed, a hissing noise is audible coming from the brake pedal when depressed. I have also noticed reducing stopping power in certain situations. It appears this issues is referenced by Chrysler in an extended warranty, covered under Mopar Warranty Bullet...

ODI #11755193 • Filed: 08/06/2026

The vehicle’s braking system is not working properly. The brake pedal pumps and does not always respond correctly when pressure is applied. When backing up, the brakes pump and do not stop the vehicle as expected. While driving forward, the vehicle may continue moving even aft...

#5 STEERING & SUSPENSIONCritical Severity81% Match Confidence

Electric Power Steering Assist & Suspension Noise Reports

66
Federal Complaints
Failure Mileage (Median):43,000 milesIQR: 32,50056,500 mi
Estimated Repair Cost:$450 – $1,400 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of electric power steering assist
  • Steering wheel pull or highway wander
  • Clunking / knocking noise over bumps
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11757375 • Filed: 08/17/2026

I am experiencing an intermittent steering problem with my 2019 Chrysler Pacifica Limited. While driving, particularly when making slight turns or small steering corrections, the steering wheel sometimes feels as though it sticks or binds in the turned position instead of smoo...

ODI #11755616 • Filed: 08/08/2026

Dash warning came on saying safely slown and pull over, car will shut off soon. Didn't have a safe place to pull over and eventually the whole car shut down and all electronics went out no steering, no gear shifting, No way to put in park. I was lucky to be on a somewhat sife ...

ODI #11749240 • Filed: 07/09/2026Odometer: 100,000 mi

The steering "sticks" on either right or left hand curves (more left than right) under normal driving circumstances on paved roads. This causes a "jerk" when returning the wheel to center, after or as the vehicle is coming out of the curve. Definitely concerning. Noticed short...

#6 AIRBAGS & SAFETY RESTRAINTSCritical Severity66% Match Confidence

Airbag Occupant Detection & Inflator Defect Reports

11
Federal Complaints
Failure Mileage (Median):30,000 milesIQR: 24,09090,000 mi
Estimated Repair Cost:$400 – $1,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • SRS Airbag warning lamp illuminated
  • Passenger occupant classification sensor failure
  • Seat belt retractor lockup
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11750195 • Filed: 07/14/2026

For a few weeks prior our windshield wipers would start and were unable to be switched off. Then would just randomly stop. Then we got completely stopped on a major road during rush-hour with my whole family in the car. The car moved itself to park at a stop light. When we wer...

ODI #11676038 • Filed: 07/24/2025

There was a battery safety recall (72B) letter sent to me for potential fire danger. On the letter, in bold, "a vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle as well as property damage" 3/25 - 3/29 - 72B Recall work a...

ODI #11612732 • Filed: 09/05/2024Odometer: 150,000 mi

Brake Booster has failed. There was previously an extended warranty published for this same issue on November 11, 2023 (No D-22-15) for XA7 Brake Booster, however that expires after 5 years after the vehicle was placed in service or 150,000 miles (whichever is sooner). The Bra...

#7 FUEL SYSTEM & INJECTIONLow Severity65% Match Confidence

Fuel Pump Pressure Loss & Fuel Delivery Defect Reports

1
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,00075,000 mi
Estimated Repair Cost:$650 – $1,250 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of propulsion power at highway speeds
  • Extended engine cranking / failure to restart
  • Fuel odor near fuel tank / engine bay
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (1)
ODI #11389192 • Filed: 01/21/2021

AS I WAS DRIVING ON A CITY STREET AND APPLIED THE BRAKES THE CAR SUDDENLY STOPPED AND COMPLETELY SHUT OFF THE ENGINE AND SHUT DOWN. UNABLE TO START THE CAR AFTER A FEW ATTEMPTS IT FINALLY STARTED AGAIN, WENT A FEW MORE FEET AND THEN COMPLETELY SHUT DOWN AND THE VEHICLE TURNED ...

Safety Enforcement

Official NHTSA Safety Recalls (7)

100% Free Dealer Repair
NHTSA Campaign #19V348000Reported: 09/05/2019

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Summary: Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Safety Consequence: A loss of power steering assist or a stall can increase the risk of crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
NHTSA Campaign #18V524000Reported: 09/08/2018

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Safety Consequence: A vehicle stall can increase the risk of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
NHTSA Campaign #20V191000Reported: 10/09/2020

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Summary: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Safety Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Manufacturer Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
NHTSA Campaign #19V886000Reported: 12/12/2019

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Summary: Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Safety Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
NHTSA Campaign #23V010000Reported: 17/01/2023

ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Safety Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Manufacturer Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
NHTSA Campaign #25V876000Reported: 17/12/2025

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Summary: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Safety Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Manufacturer Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA Campaign #26V327000Reported: 21/05/2026

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Summary: Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Manufacturer Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Pre-Purchase Inspection Checklist for 2019 Chrysler Pacifica

Before purchasing a used 2019 Chrysler Pacifica, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 7 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2019 Chrysler Pacifica

Is the 2019 Chrysler Pacifica a reliable used car?

The 2019 Chrysler Pacifica earns a 3.5/10 MazicBay Reliability Index based on 346 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2019 Chrysler Pacifica?

The leading complaint category is Electrical Parasitic Drain, Infotainment & Harness Reports, with a median failure point around 40,000 miles (IQR: 30,00050,779 mi).

Are there free recall repairs available for the 2019 Chrysler Pacifica?

Yes, the NHTSA records 7 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.