MazicBay Diagnostics
MAZICBAYDiagnostics
Lookup DTC
NHTSA Federal Consumer Defect Registry

2019 Dodge Durango Owner Complaints (140)

Analysis of 140 verified consumer complaints submitted to the National Highway Traffic Safety Administration (NHTSA). Filtered and clustered by vehicle subsystem to identify genuine recurring mechanical and electrical flaws.

Total Complaints
140
Defect Clusters
7 Categories
Avg Failure Range
49k mi
Est. Repair Cost
$950 – $3,200
Defects & ProblemsSafety Recalls4Owner Complaints140
Switch Durango Model Year Complaints
20257 reports202412 reports202333 reports202255 reports2021188 reports202054 reports2019140 reports2018229 reports2017209 reports2016160 reports2015503 reports2014782 reports
NHTSA Defect Subsystem Breakdown

2019 Durango Failure Distribution by Vehicle Subsystem

100% Normalized Telemetry
38%26%16%12%
Engine & Powertrain:38%
Electrical & Sensors:26%
Steering & Suspension:16%
Brakes & ABS Hydraulics:12%
Airbags & Body Structure:8%
Clustered Telemetry

Top Defect Complaint Groups (7)

Ranked by NHTSA Frequency
ENGINE & COOLING42 Verified Complaints

Engine Stalling, Oil Consumption & Cooling Defect Reports

Critical Severity

Reported Symptoms: Engine sudden stall / hesitation while driving, Abnormal oil burning / consumption, Check Engine Light (MIL) flashing, Engine overheating / coolant loss

Median Failure Mileage48,500 milesIQR: 35,931 – 66,500 mi
Estimated Repair Cost$950 – $3,200 (Source: MazicBay Repair Intelligence Model)
Associated Fault Codes
ELECTRICAL SYSTEM & BATTERY41 Verified Complaints

Electrical Parasitic Drain, Infotainment & Harness Reports

Critical Severity

Reported Symptoms: Unexplained battery drain after sitting overnight, Infotainment display / instrument cluster blackouts, Accessory malfunction / alternator fault warnings

Median Failure Mileage17,000 milesIQR: 9,012 – 18,500 mi
Estimated Repair Cost$280 – $850 (Source: MazicBay Repair Intelligence Model)
Associated Fault Codes
BRAKING SYSTEM & ABS38 Verified Complaints

Service Brakes, ABS Actuator & Master Cylinder Reports

High Severity

Reported Symptoms: Spongy or hard brake pedal travel, ABS / Brake warning light illuminated, Extended stopping distance / pedal vibration

Median Failure Mileage7,000 milesIQR: 7,000 – 7,000 mi
Estimated Repair Cost$350 – $1,100 (Source: MazicBay Repair Intelligence Model)
Associated Fault Codes
STEERING & SUSPENSION34 Verified Complaints

Electric Power Steering Assist & Suspension Noise Reports

Critical Severity

Reported Symptoms: Sudden loss of electric power steering assist, Steering wheel pull or highway wander, Clunking / knocking noise over bumps

Median Failure Mileage22,500 milesIQR: 19,750 – 25,250 mi
Estimated Repair Cost$450 – $1,400 (Source: MazicBay Repair Intelligence Model)
Associated Fault Codes
TRANSMISSION & DRIVETRAIN22 Verified Complaints

Transmission Hesitation, Hard Shifting & Slipping Reports

Medium Severity

Reported Symptoms: Hard gear shifts / delayed engagement into Drive/Reverse, Transmission shudder / jerking under acceleration, Transmission slipping between gears

Median Failure Mileage55,000 milesIQR: 35,000 – 75,000 mi
Estimated Repair Cost$1,400 – $3,800 (Source: MazicBay Repair Intelligence Model)
Associated Fault Codes
AIRBAGS & SAFETY RESTRAINTS10 Verified Complaints

Airbag Occupant Detection & Inflator Defect Reports

Critical Severity

Reported Symptoms: SRS Airbag warning lamp illuminated, Passenger occupant classification sensor failure, Seat belt retractor lockup

Median Failure Mileage32,700 milesIQR: 32,700 – 32,700 mi
Estimated Repair Cost$400 – $1,200 (Source: MazicBay Repair Intelligence Model)
Associated Fault Codes
FUEL SYSTEM & INJECTION1 Verified Complaints

Fuel Pump Pressure Loss & Fuel Delivery Defect Reports

Low Severity

Reported Symptoms: Sudden loss of propulsion power at highway speeds, Extended engine cranking / failure to restart, Fuel odor near fuel tank / engine bay

Median Failure Mileage55,000 milesIQR: 35,000 – 75,000 mi
Estimated Repair Cost$650 – $1,250 (Source: MazicBay Repair Intelligence Model)
Associated Fault Codes
Full Reliability Report2019 Durango Common ProblemsFederal Safety Recalls2019 Durango Recalls (4)All Generation YearsDurango Multi-Year Hub