NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-24

2020 Hyundai Palisade Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 524 verified NHTSA owner complaints, 5 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: HIGH137 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2020 Hyundai Palisade receives a 3.2/10 MazicBay Reliability Index based on 524 verified NHTSA federal complaints and 5 safety recalls. The primary reported failure mode is Electric Power Steering Assist & Suspension Noise Reports with a median failure point at 15,000 miles (IQR: 3,42536,448 mi). Out-of-warranty repairs benchmark at $450 – $1,400 .

Hyundai Palisade PlatformHyundai Palisade Series
DLC Port: Under driver side dashboard kick panel

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
3.2 / 10

61.6 complaints / 10k sold

NHTSA Owner Complaints
524

Verified US federal records

Safety Severity Grade
Critical Risk

Crash, fire & stall audit

Federal Safety Recalls
5

5 Active / Free Remedies

Switch Palisade Model Year (2014–2025)
Defect Clustering

Top Reported Problem Clusters (7)

Ranked by NHTSA Complaint Frequency
#1 STEERING & SUSPENSIONCritical Severity65% Match Confidence

Electric Power Steering Assist & Suspension Noise Reports

200
Federal Complaints
Failure Mileage (Median):15,000 milesIQR: 3,42536,448 mi
Estimated Repair Cost:$450 – $1,400 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of electric power steering assist
  • Steering wheel pull or highway wander
  • Clunking / knocking noise over bumps
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11748518 • Filed: 07/06/2026Odometer: 1,000 mi

The vehicle suffers from a severe manufacturing defect causing excessive engine oil consumption (burning more than 2+ quarts per 1,000 miles) with no warning lights or oil pressure indicators activating. With little to no warning, I could be driving and experience catastrophic...

ODI #11742108 • Filed: 06/04/2026Odometer: 78,000 mi

I have a 2020 palisade limited with the self leveling shocks. I have about 78,000 miles on the car. I am on my second set of replacement of the rear shocks. Well, guess what? I’m starting to hear that clunking noise again. I love my palisade but quickly becoming tired of this ...

ODI #11738105 • Filed: 05/15/2026Odometer: 3,400 mi

Driving down road in early afternoon at about 35 mph. Car began to run rough (jutter) then almost immediately stalled. The car’s engine icon appeared on the screen along with verbiage indicating service engine soon. After about 3-5 minutes, I started the car and drove it direc...

#2 ENGINE & COOLINGCritical Severity89% Match Confidence

Engine Stalling, Oil Consumption & Cooling Defect Reports

147
Federal Complaints
Failure Mileage (Median):4,000 milesIQR: 1,00068,900 mi
Estimated Repair Cost:$950 – $3,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Engine sudden stall / hesitation while driving
  • Abnormal oil burning / consumption
  • Check Engine Light (MIL) flashing
  • Engine overheating / coolant loss
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11757633 • Filed: 08/18/2026

This vehicle has suffered two identical, catastrophic electrical failures causing an immediate and total loss of engine power while traveling at highway speeds. The first incident occurred after the engine was replaced under a Hyundai extended warranty. The dealership service ...

ODI #11756952 • Filed: 08/14/2026Odometer: 1,000 mi

The contact owns a 2020 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Several unknown warning lights illuminated, and the engine seized. The contact s...

ODI #11754648 • Filed: 08/04/2026

Hyundai Motor America has been notified of the safety issue through the Mississippi Attorney General’s Office, which required Hyundai to provide a written response within ten business days. Hyundai has not responded to the Attorney General, has not responded to follow‑up attem...

#3 AIRBAGS & SAFETY RESTRAINTSCritical Severity73% Match Confidence

Airbag Occupant Detection & Inflator Defect Reports

70
Federal Complaints
Failure Mileage (Median):2,000 milesIQR: 1,0009,000 mi
Estimated Repair Cost:$400 – $1,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • SRS Airbag warning lamp illuminated
  • Passenger occupant classification sensor failure
  • Seat belt retractor lockup
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11756952 • Filed: 08/14/2026Odometer: 1,000 mi

The contact owns a 2020 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Several unknown warning lights illuminated, and the engine seized. The contact s...

ODI #11749151 • Filed: 07/08/2026

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags) and would like to be removed from the recall distribution list because the recall repair was completed by an authorized dealer. The manufacturer was made ...

ODI #11748777 • Filed: 07/07/2026

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The contact stated that while parked on several occasions, the second-row driver-side and passenger-side seat belts buckles failed to latch and require...

#4 TRANSMISSION & DRIVETRAINCritical Severity82% Match Confidence

Transmission Hesitation, Hard Shifting & Slipping Reports

58
Federal Complaints
Failure Mileage (Median):33,500 milesIQR: 1,87584,323 mi
Estimated Repair Cost:$1,400 – $3,800 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Hard gear shifts / delayed engagement into Drive/Reverse
  • Transmission shudder / jerking under acceleration
  • Transmission slipping between gears
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11757633 • Filed: 08/18/2026

This vehicle has suffered two identical, catastrophic electrical failures causing an immediate and total loss of engine power while traveling at highway speeds. The first incident occurred after the engine was replaced under a Hyundai extended warranty. The dealership service ...

ODI #11751687 • Filed: 07/20/2026

When attempting to use engine braking to control descent on mountain roads, the vehicle failed to slow. Engine RPMs increased and speed increased requiring significant brake usage. Last year the vehicle performed as expected as deceleration was controlled via downshifting with...

ODI #11748335 • Filed: 07/05/2026

Cylinder 1 and 6 rod bearing failure, plus complete destruction of piston number 6. On highway engine failed, sudden loss of power to move vehicle.

#5 ELECTRICAL SYSTEM & BATTERYCritical Severity86% Match Confidence

Electrical Parasitic Drain, Infotainment & Harness Reports

53
Federal Complaints
Failure Mileage (Median):3,000 milesIQR: 2,07516,380 mi
Estimated Repair Cost:$280 – $850 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Unexplained battery drain after sitting overnight
  • Infotainment display / instrument cluster blackouts
  • Accessory malfunction / alternator fault warnings
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11757633 • Filed: 08/18/2026

This vehicle has suffered two identical, catastrophic electrical failures causing an immediate and total loss of engine power while traveling at highway speeds. The first incident occurred after the engine was replaced under a Hyundai extended warranty. The dealership service ...

ODI #11757193 • Filed: 08/15/2026

In my 2020 Palisade with automated third and second row seats, the third row automated seat button was accidentally pushed and started to close on my grandchild who was sitting in the third row. The seat did not detect that anyone was sitting in it and kept closing. Luckily I ...

ODI #11748509 • Filed: 07/06/2026

Was driving 70mph on the highway, all instrument cluster speed gauges go to 0mph and I lose ability to manage speed through cruise control. Was driving blind and had no clue what speed I was going and was extremely worried for my safely. Dealership said my instrument cluster h...

#6 BRAKING SYSTEM & ABSCritical Severity69% Match Confidence

Service Brakes, ABS Actuator & Master Cylinder Reports

46
Federal Complaints
Failure Mileage (Median):36,366 milesIQR: 17,55061,950 mi
Estimated Repair Cost:$350 – $1,100 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Spongy or hard brake pedal travel
  • ABS / Brake warning light illuminated
  • Extended stopping distance / pedal vibration
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11751687 • Filed: 07/20/2026

When attempting to use engine braking to control descent on mountain roads, the vehicle failed to slow. Engine RPMs increased and speed increased requiring significant brake usage. Last year the vehicle performed as expected as deceleration was controlled via downshifting with...

ODI #11748242 • Filed: 07/03/2026Odometer: 3,000 mi

I bought this car used from Albion Ford and I didn't have it 3,000 mile when my check engine light came on. Took it in and they said nothing was wrong with it. A couple days later it stalled in the middle of the road at a stop sign. It happened a mile later, I stopped at the s...

ODI #11740050 • Filed: 05/26/2026

The engine burns oil excessively and the oil light does NOT come on when the oil is low. Our car is right at 90k miles, it began to shudder and malfunction out of the blue while we were driving on the highway. There was absolutely no indication the oil was low. Now the car wil...

#7 FUEL SYSTEM & INJECTIONLow Severity65% Match Confidence

Fuel Pump Pressure Loss & Fuel Delivery Defect Reports

4
Federal Complaints
Failure Mileage (Median):95,418 milesIQR: 95,41895,418 mi
Estimated Repair Cost:$650 – $1,250 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of propulsion power at highway speeds
  • Extended engine cranking / failure to restart
  • Fuel odor near fuel tank / engine bay
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11737266 • Filed: 05/12/2026Odometer: 95,418 mi

2020 Hyundai Palisade, VIN: ... . Excessive engine oil consumption beginning at ~95,418 miles. Oil drops to critical levels between oil changes, causing engine hesitation, rough running, and Check Engine Light activation — CEL clears only after oil is manually added, confirmin...

ODI #11706627 • Filed: 12/22/2025

While being inspected at the dealership, multiple fuel injectors (#1 and #3) were found to be leaking. This presents a severe fire hazard as fuel is escaping onto engine components. The dealership confirmed the leak and suggested replacing all six injectors due to potential sy...

ODI #11692700 • Filed: 10/11/2025

Seat belts does not retract and when pulled it remains in that position. Even when I feed the belt back into its place its very loose and unsafe.[driver seatbelt], fuel injectors are causing the car not to accelerate and safety concerns while on freeway with children the car b...

Safety Enforcement

Official NHTSA Safety Recalls (5)

100% Free Dealer Repair
NHTSA Campaign #19V802000Reported: 07/11/2019

AIR BAGS:SIDE/WINDOW

Summary: Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.

Safety Consequence: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.
Manufacturer Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.
NHTSA Campaign #22V627000Reported: 15/08/2022

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Summary: Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

Safety Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Manufacturer Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.
NHTSA Campaign #22V633000Reported: 18/08/2022

TRAILER HITCHES

Summary: Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Safety Consequence: A fire while parked or driving can increase the risk of injury.
Manufacturer Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.
NHTSA Campaign #25V607000Reported: 12/09/2025

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

Summary: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Safety Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Manufacturer Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
NHTSA Campaign #26V034000Reported: 23/01/2026

AIR BAGS:SIDE/WINDOW:CURTAIN

Summary: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Safety Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.
Manufacturer Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.

Pre-Purchase Inspection Checklist for 2020 Hyundai Palisade

Before purchasing a used 2020 Hyundai Palisade, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 5 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2020 Hyundai Palisade

Is the 2020 Hyundai Palisade a reliable used car?

The 2020 Hyundai Palisade earns a 3.2/10 MazicBay Reliability Index based on 524 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2020 Hyundai Palisade?

The leading complaint category is Electric Power Steering Assist & Suspension Noise Reports, with a median failure point around 15,000 miles (IQR: 3,42536,448 mi).

Are there free recall repairs available for the 2020 Hyundai Palisade?

Yes, the NHTSA records 5 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.