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NHTSA Federal Consumer Defect Registry

2016 Jeep Compass Owner Complaints (292)

Analysis of 292 verified consumer complaints submitted to the National Highway Traffic Safety Administration (NHTSA). Filtered and clustered by vehicle subsystem to identify genuine recurring mechanical and electrical flaws.

Total Complaints
292
Defect Clusters
7 Categories
Avg Failure Range
67k mi
Est. Repair Cost
$950 – $3,200
Defects & ProblemsSafety Recalls1Owner Complaints292
Switch Compass Model Year Complaints
202521 reports202452 reports202345 reports2022219 reports202176 reports2020137 reports2019326 reports2018933 reports2017228 reports2016292 reports2015113 reports2014306 reports
NHTSA Defect Subsystem Breakdown

2016 Compass Failure Distribution by Vehicle Subsystem

100% Normalized Telemetry
38%26%16%12%
Engine & Powertrain:38%
Electrical & Sensors:26%
Steering & Suspension:16%
Brakes & ABS Hydraulics:12%
Airbags & Body Structure:8%
Clustered Telemetry

Top Defect Complaint Groups (7)

Ranked by NHTSA Frequency
ENGINE & COOLING189 Verified Complaints

Engine Stalling, Oil Consumption & Cooling Defect Reports

Critical Severity

Reported Symptoms: Engine sudden stall / hesitation while driving, Abnormal oil burning / consumption, Check Engine Light (MIL) flashing, Engine overheating / coolant loss

Median Failure Mileage67,000 milesIQR: 50,000 – 79,000 mi
Estimated Repair Cost$950 – $3,200 (Source: MazicBay Repair Intelligence Model)
Associated Fault Codes
ELECTRICAL SYSTEM & BATTERY81 Verified Complaints

Electrical Parasitic Drain, Infotainment & Harness Reports

High Severity

Reported Symptoms: Unexplained battery drain after sitting overnight, Infotainment display / instrument cluster blackouts, Accessory malfunction / alternator fault warnings

Median Failure Mileage86,003 milesIQR: 20,358 – 89,956 mi
Estimated Repair Cost$280 – $850 (Source: MazicBay Repair Intelligence Model)
Associated Fault Codes
TRANSMISSION & DRIVETRAIN55 Verified Complaints

Transmission Hesitation, Hard Shifting & Slipping Reports

High Severity

Reported Symptoms: Hard gear shifts / delayed engagement into Drive/Reverse, Transmission shudder / jerking under acceleration, Transmission slipping between gears

Median Failure Mileage72,500 milesIQR: 45,000 – 84,478 mi
Estimated Repair Cost$1,400 – $3,800 (Source: MazicBay Repair Intelligence Model)
Associated Fault Codes
STEERING & SUSPENSION38 Verified Complaints

Electric Power Steering Assist & Suspension Noise Reports

Critical Severity

Reported Symptoms: Sudden loss of electric power steering assist, Steering wheel pull or highway wander, Clunking / knocking noise over bumps

Median Failure Mileage48,002 milesIQR: 29,001 – 67,002 mi
Estimated Repair Cost$450 – $1,400 (Source: MazicBay Repair Intelligence Model)
Associated Fault Codes
AIRBAGS & SAFETY RESTRAINTS29 Verified Complaints

Airbag Occupant Detection & Inflator Defect Reports

Critical Severity

Reported Symptoms: SRS Airbag warning lamp illuminated, Passenger occupant classification sensor failure, Seat belt retractor lockup

Median Failure Mileage55,000 milesIQR: 35,000 – 75,000 mi
Estimated Repair Cost$400 – $1,200 (Source: MazicBay Repair Intelligence Model)
Associated Fault Codes
BRAKING SYSTEM & ABS27 Verified Complaints

Service Brakes, ABS Actuator & Master Cylinder Reports

Critical Severity

Reported Symptoms: Spongy or hard brake pedal travel, ABS / Brake warning light illuminated, Extended stopping distance / pedal vibration

Median Failure Mileage22,014 milesIQR: 13,396 – 44,001 mi
Estimated Repair Cost$350 – $1,100 (Source: MazicBay Repair Intelligence Model)
Associated Fault Codes
FUEL SYSTEM & INJECTION4 Verified Complaints

Fuel Pump Pressure Loss & Fuel Delivery Defect Reports

Low Severity

Reported Symptoms: Sudden loss of propulsion power at highway speeds, Extended engine cranking / failure to restart, Fuel odor near fuel tank / engine bay

Median Failure Mileage55,000 milesIQR: 35,000 – 75,000 mi
Estimated Repair Cost$650 – $1,250 (Source: MazicBay Repair Intelligence Model)
Associated Fault Codes
Full Reliability Report2016 Compass Common ProblemsFederal Safety Recalls2016 Compass Recalls (1)All Generation YearsCompass Multi-Year Hub