NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-25

2014 RAM 2500 Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 341 verified NHTSA owner complaints, 16 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: HIGH44 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2014 RAM 2500 receives a 4.5/10 MazicBay Reliability Index based on 341 verified NHTSA federal complaints and 16 safety recalls. The primary reported failure mode is Electric Power Steering Assist & Suspension Noise Reports with a median failure point at 48,110 miles (IQR: 30,00071,000 mi). Out-of-warranty repairs benchmark at $450 – $1,400 .

2014 RAM 2500Near-Luxury2014
DLC Port: Driver footwell below steering column near parking brake

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
4.5 / 10

28.4 complaints / 10k sold

NHTSA Owner Complaints
341

Verified US federal records

Safety Severity Grade
Critical Risk

Crash, fire & stall audit

Federal Safety Recalls
16

16 Active / Free Remedies

Switch 2500 Model Year (2014–2025)
Defect Clustering

Top Reported Problem Clusters (7)

Ranked by NHTSA Complaint Frequency
#1 STEERING & SUSPENSIONCritical Severity83% Match Confidence

Electric Power Steering Assist & Suspension Noise Reports

127
Federal Complaints
Failure Mileage (Median):48,110 milesIQR: 30,00071,000 mi
Estimated Repair Cost:$450 – $1,400 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of electric power steering assist
  • Steering wheel pull or highway wander
  • Clunking / knocking noise over bumps
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11729528 • Filed: 04/06/2026

Drag link recall for my 2014 Ram 2500 was performed in 2019 and failed in 2024 causing the steering component to became loose while driving. When I had it "re-fixed" by Folsom Lake Dodge and Chrysler dealership they re-welded it without aligning the steering column so my steer...

ODI #11722016 • Filed: 03/04/2026

On 5/28/2019 Recall V06 was completed on my 2014 Dodge Ram 2500. As part of that repair the adjustment nuts on the steering drag link were welded to prevent loosening and potential separation. On 3/3/2026 I had new front suspension components installed by Les Schwab Tire Cente...

ODI #11700153 • Filed: 11/18/2025

The contact owns a 2014 Ram 2500. The contact stated that while driving at 65 MPH, the steering wheel shifted while turning. The contact self-diagnosed the vehicle and found that there was slack in the track bar and brackets that needed to be reinforced. The vehicle was not di...

#2 ENGINE & COOLINGCritical Severity83% Match Confidence

Engine Stalling, Oil Consumption & Cooling Defect Reports

92
Federal Complaints
Failure Mileage (Median):25,000 milesIQR: 12,32570,494 mi
Estimated Repair Cost:$950 – $3,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Engine sudden stall / hesitation while driving
  • Abnormal oil burning / consumption
  • Check Engine Light (MIL) flashing
  • Engine overheating / coolant loss
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11709430 • Filed: 01/07/2026

Check engine light came on end of November 2025 and stayed on. Immediately I took the truck to two different independent mechanics. They both said it was a problem with the turbocharger but I never received a recall regarding this. They both said I could still drive it and tha...

ODI #11681197 • Filed: 08/17/2025

Twice in the same manner my 2014 Ram has sucked the fan shroud through the radiator. When under load (towing under the weight maximum) and moving at highway speeds 60-70 MPH, the fan shroud softens to a point where it is pulled in by the fan and slung through the radiator caus...

ODI #11630539 • Filed: 12/13/2024

The contact owns a 2014 Ram 2500. The contact stated while driving 45 MPH, the vehicle started to jerk, slipped into neutral, with the RPM being raised abnormally. The check engine warning light was illuminated. The contact pulled over to the side of the road and continued dri...

#3 TRANSMISSION & DRIVETRAINCritical Severity89% Match Confidence

Transmission Hesitation, Hard Shifting & Slipping Reports

70
Federal Complaints
Failure Mileage (Median):9,000 milesIQR: 5,25014,325 mi
Estimated Repair Cost:$1,400 – $3,800 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Hard gear shifts / delayed engagement into Drive/Reverse
  • Transmission shudder / jerking under acceleration
  • Transmission slipping between gears
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11700153 • Filed: 11/18/2025

The contact owns a 2014 Ram 2500. The contact stated that while driving at 65 MPH, the steering wheel shifted while turning. The contact self-diagnosed the vehicle and found that there was slack in the track bar and brackets that needed to be reinforced. The vehicle was not di...

ODI #11681197 • Filed: 08/17/2025

Twice in the same manner my 2014 Ram has sucked the fan shroud through the radiator. When under load (towing under the weight maximum) and moving at highway speeds 60-70 MPH, the fan shroud softens to a point where it is pulled in by the fan and slung through the radiator caus...

ODI #11630539 • Filed: 12/13/2024

The contact owns a 2014 Ram 2500. The contact stated while driving 45 MPH, the vehicle started to jerk, slipped into neutral, with the RPM being raised abnormally. The check engine warning light was illuminated. The contact pulled over to the side of the road and continued dri...

#4 ELECTRICAL SYSTEM & BATTERYCritical Severity84% Match Confidence

Electrical Parasitic Drain, Infotainment & Harness Reports

55
Federal Complaints
Failure Mileage (Median):12,484 milesIQR: 8,15054,997 mi
Estimated Repair Cost:$280 – $850 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Unexplained battery drain after sitting overnight
  • Infotainment display / instrument cluster blackouts
  • Accessory malfunction / alternator fault warnings
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11755850 • Filed: 08/10/2026

The contact owns a 2014 Ram 2500. The contact stated that while driving on several occasions at various speeds, the instrument panel failed to display pertinent information. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NH...

ODI #11656335 • Filed: 04/23/2025

The contact owns a 2014 Ram 2500. The contact stated that the area around the radio was overheating. The vehicle was taken to the dealer was unable to determine the cause of the failure, but the radio was replaced. The contact stated the area around the radio was still overhea...

ODI #11649949 • Filed: 03/23/2025

The TIPM is bad. Truck goes dead whenever it wants. I’ll be driving down the highway and it quits and then you can’t get it to start back. Windshield wipers work sometimes other times they randomly come on.

#5 BRAKING SYSTEM & ABSCritical Severity74% Match Confidence

Service Brakes, ABS Actuator & Master Cylinder Reports

52
Federal Complaints
Failure Mileage (Median):18,000 milesIQR: 8,87574,994 mi
Estimated Repair Cost:$350 – $1,100 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Spongy or hard brake pedal travel
  • ABS / Brake warning light illuminated
  • Extended stopping distance / pedal vibration
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11612365 • Filed: 09/03/2024

I had the cruise control set. I hit a large bump on the highway. The cruise control shut down along with the back up sensor. The ABS and Anti-Skid lights came up on the dash. Several messages came up on the dash to service the ABS, service the EBS, service the backup sensor. I...

ODI #11602223 • Filed: 07/15/2024

The ABS motor and module failed burning the wiring harness plug into the module This caused the engine once shut down to not be abled to start the electrics on the dash were flicking on and off 24 hours later engine started and a warning chime noise came from the dash turned e...

ODI #11598270 • Filed: 07/02/2024

Upon starting the trucks engine, putting the transmission in gear (either Reverse or Drive), at idle engine speed (approx 700-800 rpm) or very low (near idle speed) the trucks engine starts to surge from idle then drops down to 500 rpms with a voltage drop (5V) too. It will do...

#6 AIRBAGS & SAFETY RESTRAINTSCritical Severity80% Match Confidence

Airbag Occupant Detection & Inflator Defect Reports

26
Federal Complaints
Failure Mileage (Median):69,988 milesIQR: 69,98869,988 mi
Estimated Repair Cost:$400 – $1,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • SRS Airbag warning lamp illuminated
  • Passenger occupant classification sensor failure
  • Seat belt retractor lockup
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11717436 • Filed: 02/11/2026

A red warning light appeared on my dash which says to” service airbags.” It has been on for a few months now. I’m really concerned now since I heard about airbags being recalled.

ODI #11504796 • Filed: 01/31/2023

While cleaning and detailing the vehicle on 01/31/23, it was noticed that there is severe cracking in the plastic assembly that holds the seatbelt in place. A malfunction has not yet occurred, but this seems as if it could be a potential hazard once the plastic completely fail...

ODI #11403262 • Filed: 03/16/2021

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHCILE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE FAILURE. TH...

#7 FUEL SYSTEM & INJECTIONCritical Severity71% Match Confidence

Fuel Pump Pressure Loss & Fuel Delivery Defect Reports

14
Federal Complaints
Failure Mileage (Median):69,988 milesIQR: 69,98869,988 mi
Estimated Repair Cost:$650 – $1,250 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of propulsion power at highway speeds
  • Extended engine cranking / failure to restart
  • Fuel odor near fuel tank / engine bay
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11628326 • Filed: 12/02/2024

The contact owns a 2014 Ram 2500. The contact stated that after parking the vehicle, there was diesel fuel leaking from the vehicle. Upon inspection, the contact discovered that there was diesel fuel leaking from the fuel filter connected to the diesel fuel heater. The vehicle...

ODI #11598270 • Filed: 07/02/2024

Upon starting the trucks engine, putting the transmission in gear (either Reverse or Drive), at idle engine speed (approx 700-800 rpm) or very low (near idle speed) the trucks engine starts to surge from idle then drops down to 500 rpms with a voltage drop (5V) too. It will do...

ODI #11375257 • Filed: 11/18/2020

STARTED SMELLING FUEL IN THE CAB FOLLOWED BY FUEL LEAKING WHILE DRIVING. VEHICLE IS SMOKING FROM THE AMOUNT OF FUEL THAT IS LEAKING. THE ENTIRE UNDER CARRIAGE IS COVERED IN FUEL. THIS IS DUE TO A FAULTY INJECTOR LINE AND # 6 INJECTOR TUBE. THIS COULD POTENTIALLY CAUSE A FIRE A...

Safety Enforcement

Official NHTSA Safety Recalls (16)

100% Free Dealer Repair
NHTSA Campaign #19V021000Reported: 25/01/2019

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Summary: Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Safety Consequence: A drag link separation can cause a loss of steering control, increasing the risk of crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
NHTSA Campaign #18E096000Reported: 16/10/2018

STEERING:LINKAGES

Summary: Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Safety Consequence: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
Manufacturer Remedy: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
NHTSA Campaign #19V347000Reported: 09/05/2019

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Summary: Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Safety Consequence: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
NHTSA Campaign #18V332000Reported: 17/05/2018

ELECTRICAL SYSTEM:WIRING

Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
NHTSA Campaign #17V821000Reported: 20/12/2017

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Summary: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Safety Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
NHTSA Campaign #17V499000Reported: 10/08/2017

WHEELS

Summary: Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Safety Consequence: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
Manufacturer Remedy: AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
NHTSA Campaign #17V824000Reported: 21/12/2017

EQUIPMENT

Summary: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Manufacturer Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
NHTSA Campaign #17V302000Reported: 09/05/2017

AIR BAGS

Summary: Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

Safety Consequence: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Manufacturer Remedy: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
NHTSA Campaign #17V562000Reported: 12/09/2017

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Summary: Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Safety Consequence: The leaking water pump can increase the risk of an engine compartment fire.
Manufacturer Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
NHTSA Campaign #16E041000Reported: 16/05/2016

EQUIPMENT

Summary: Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Safety Consequence: If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Manufacturer Remedy: Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
NHTSA Campaign #13V486000Reported: 17/10/2013

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

Safety Consequence: Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
NHTSA Campaign #15V541000Reported: 26/08/2015

STEERING

Summary: Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.

Safety Consequence: If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.
NHTSA Campaign #15V461000Reported: 23/07/2015

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Summary: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Safety Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Manufacturer Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
NHTSA Campaign #15V459000Reported: 22/07/2015

AIR BAGS:FRONTAL

Summary: Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

Safety Consequence: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
NHTSA Campaign #15V460000Reported: 22/07/2015

SEAT BELTS

Summary: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

Safety Consequence: Air bags that unexpectedly deploy increase the risk of a crash or injury.
Manufacturer Remedy: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
NHTSA Campaign #14V635000Reported: 08/10/2014

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Safety Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Manufacturer Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Pre-Purchase Inspection Checklist for 2014 RAM 2500

Before purchasing a used 2014 RAM 2500, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 16 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2014 RAM 2500

Is the 2014 RAM 2500 a reliable used car?

The 2014 RAM 2500 earns a 4.5/10 MazicBay Reliability Index based on 341 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2014 RAM 2500?

The leading complaint category is Electric Power Steering Assist & Suspension Noise Reports, with a median failure point around 48,110 miles (IQR: 30,00071,000 mi).

Are there free recall repairs available for the 2014 RAM 2500?

Yes, the NHTSA records 16 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.