2020 Subaru Outback Common Problems & Defect Telemetry
Authoritative defect intelligence synthesized from 896 verified NHTSA owner complaints, 6 federal safety recalls, and interquartile failure mileage telemetry.
The 2020 Subaru Outback receives a 3.3/10 MazicBay Reliability Index based on 896 verified NHTSA federal complaints and 6 safety recalls. The primary reported failure mode is Electric Power Steering Assist & Suspension Noise Reports with a median failure point at 6,850 miles (IQR: 3,525 – 14,250 mi). Out-of-warranty repairs benchmark at $450 – $1,400 .
56 complaints / 10k sold
Verified US federal records
Crash, fire & stall audit
6 Active / Free Remedies
Top Reported Problem Clusters (7)
Electric Power Steering Assist & Suspension Noise Reports
- Sudden loss of electric power steering assist
- Steering wheel pull or highway wander
- Clunking / knocking noise over bumps
“The contact owns a 2020 Subaru Outback. The contact stated that while driving 65 MPH on the highway, the contact was alerted by the message “Eyesight Technology Failure”, before the battery shut down, causing the steering wheel to seize, forcing the contact to come to a comple...”
“I am on my third windshield in les than a year. The tiniest pebble will crack the windshield, or sudden changes to weather has now caused a stress crack. Seems to be poor weight distribution on the design. There is extensive customer complaints on line with the same issue. Ins...”
“The Subaru front camera incorrectly detected a hazard. The automatic braking system engaged and locked the steering. I skidded off the pavement, causing damage to the car. At the time of the accident, the blind sight warning lights flashed on the dash signaling that they were ...”
Electrical Parasitic Drain, Infotainment & Harness Reports
- Unexplained battery drain after sitting overnight
- Infotainment display / instrument cluster blackouts
- Accessory malfunction / alternator fault warnings
“The contact owns a 2020 Subaru Outback. The contact stated that on various occasions upon bringing the vehicle to a stop or upon acceleration the vehicle had experienced a total loss of automotive power, and all of the warning lights would remain illuminated. The vehicle was t...”
“In the first 2 weeks after financing vehicle it started having passenger window issues when it rained it caused window to not wat to go up or would try coming down when trying to let it up when it rained next qas battary kept killing my battery I've replaced 4 batteries in 2.5...”
“I am reporting a safety-related defect involving the Supplemental Restraint System (SRS) on my 2020 Subaru Outback with approximately 20,480 miles. Multiple SRS and occupant detection system warning lights illuminated. Dealer diagnostics showed multiple SRS-related faults incl...”
Engine Stalling, Oil Consumption & Cooling Defect Reports
- Engine sudden stall / hesitation while driving
- Abnormal oil burning / consumption
- Check Engine Light (MIL) flashing
- Engine overheating / coolant loss
“The contact owns a 2020 Subaru Outback. The contact stated that on various occasions upon bringing the vehicle to a stop or upon acceleration the vehicle had experienced a total loss of automotive power, and all of the warning lights would remain illuminated. The vehicle was t...”
“The warning lights on our 2020 Subaru Outback have lit intermittently for the past 2 years. When bringing the vehicle into the dealer for service and oil changes, this was reported. Recently the TPMS light began to light intermittently. Tire pressure was checked and adjusted b...”
“What component or system failed or malfunctioned, and is it available for inspection upon request? - Car fire, originating under the hood. Unknown if vehicle is available for inspection. Last reported by Insurance company to be at IAA; ...; PH#: .... How was your safety or the...”
Transmission Hesitation, Hard Shifting & Slipping Reports
- Hard gear shifts / delayed engagement into Drive/Reverse
- Transmission shudder / jerking under acceleration
- Transmission slipping between gears
“From when we purchased this car new until the day we traded it. There were many times on the freeway at 60-65 MPH that you would need to move over a couple of lanes and went to wide open throttle and the car would simply do nothing for 1 to 2 seconds. I recently learned that i...”
“My transmission has started to fail. The check engine light came on the error code read p0867, transmission fluid pressure. Other lights came on as well because it tripped the rest of the sensors because of the CVT failure. This seems to be a common problem in Subarus”
“I was reversing out of a residential driveway onto a county highway when the I had a complete loss of movement. Shortly after the total loss of power, the CEL illuminated. If I had been on the highway, the driveway is near a blind curve, I would've been sitting in the road wit...”
Service Brakes, ABS Actuator & Master Cylinder Reports
- Spongy or hard brake pedal travel
- ABS / Brake warning light illuminated
- Extended stopping distance / pedal vibration
“I was driving to a medical appointment in Ann Arbor Mi, and was in the area where ... has a few big turns in the road .... like at ... ... .All of he sudden the car started to accelerate a little on the turn so I attempted to brake the vehicle and I could not feel the brake pe...”
“While in a Dairy Queen drive-up lane, I stepped on the brake pedal and it went right to the floor. The car did not stop, causing me to hit the car in front of me. When backing away from the car in front, the brakes again failed and I hit the car in back. I moved forward again ...”
“Vehicle accelerated without touching gas pedal, rpm’s kept increasing even while trying to brake.”
Airbag Occupant Detection & Inflator Defect Reports
- SRS Airbag warning lamp illuminated
- Passenger occupant classification sensor failure
- Seat belt retractor lockup
“I am reporting a safety-related defect involving the Supplemental Restraint System (SRS) on my 2020 Subaru Outback with approximately 20,480 miles. Multiple SRS and occupant detection system warning lights illuminated. Dealer diagnostics showed multiple SRS-related faults incl...”
“The contact owns a 2020 Subaru Outback. The contact stated that while driving 65 MPH on the highway, the contact was alerted by the message “Eyesight Technology Failure”, before the battery shut down, causing the steering wheel to seize, forcing the contact to come to a comple...”
“I received letter from Subaru of America saying parts available for recall repair but when I went to the dealer they did not have the parts.”
Fuel Pump Pressure Loss & Fuel Delivery Defect Reports
- Sudden loss of propulsion power at highway speeds
- Extended engine cranking / failure to restart
- Fuel odor near fuel tank / engine bay
“Car stalled in traffic. The engine was cranking but it would not start. Had AAA tow off the road and to my home. Car sat for 10 days waiting for a fuel pump (thought this was the problem). After sitting for 10 days the battery was totally dead! New fuel pump installed battery ...”
“The contact owns a 2020 Subaru Outback. The contact stated while driving 30 MPH, the vehicle began to jerk and then stalled. The check engine warning light and several unknown warning lights were illuminated. The contact was unable to veer to the side of the road. The contact ...”
“The contact owns a 2020 Subaru Outback. The contact stated while driving approximately 25 MPH, the vehicle inadvertently stopped in the middle of the road. There was no warning light illuminated. The contact engaged the hazard lights; the police arrived on the scene and helped...”
Official NHTSA Safety Recalls (6)
BACK OVER PREVENTION:DISPLAY FUNCTION
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Pre-Purchase Inspection Checklist for 2020 Subaru Outback
Before purchasing a used 2020 Subaru Outback, perform the following targeted inspections based on reported federal defect patterns:
Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).
Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.
Verify that all 6 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.
Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.
Defect & Reliability Q&A: 2020 Subaru Outback
Is the 2020 Subaru Outback a reliable used car?
The 2020 Subaru Outback earns a 3.3/10 MazicBay Reliability Index based on 896 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.
What is the most frequent defect reported on the 2020 Subaru Outback?
The leading complaint category is Electric Power Steering Assist & Suspension Noise Reports, with a median failure point around 6,850 miles (IQR: 3,525 – 14,250 mi).
Are there free recall repairs available for the 2020 Subaru Outback?
Yes, the NHTSA records 6 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.

