NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-24

2015 Ford Explorer Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 1770 verified NHTSA owner complaints, 9 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: HIGH174 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2015 Ford Explorer receives a 3.5/10 MazicBay Reliability Index based on 1770 verified NHTSA federal complaints and 9 safety recalls. The primary reported failure mode is Electric Power Steering Assist & Suspension Noise Reports with a median failure point at 42,000 miles (IQR: 30,50071,750 mi). Out-of-warranty repairs benchmark at $450 – $1,400 .

Ford Explorer PlatformFord Explorer Series
DLC Port: Lower steering column dash trim

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
3.5 / 10

88.5 complaints / 10k sold

NHTSA Owner Complaints
1,770

Verified US federal records

Safety Severity Grade
Critical Risk

Crash, fire & stall audit

Federal Safety Recalls
9

9 Active / Free Remedies

Switch Explorer Model Year (2014–2025)
Defect Clustering

Top Reported Problem Clusters (7)

Ranked by NHTSA Complaint Frequency
#1 STEERING & SUSPENSIONCritical Severity86% Match Confidence

Electric Power Steering Assist & Suspension Noise Reports

451
Federal Complaints
Failure Mileage (Median):42,000 milesIQR: 30,50071,750 mi
Estimated Repair Cost:$450 – $1,400 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of electric power steering assist
  • Steering wheel pull or highway wander
  • Clunking / knocking noise over bumps
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11755187 • Filed: 08/06/2026

I was driving at 65 mph on the highway when the light for the steering came up and the power steering shut down. I had a hard time to turn the steering wheel until I was able to exit the road. I shut the car down and restarted and everything was ok, but there is a problem beca...

ODI #11755356 • Filed: 08/06/2026

Power-assisted steering fails repeatedly. No warning lights, codes, or alarms are presented or shown. Steering reverts to manual control only and becomes very difficult to turn. This presents a potentially serious safety issue. Power-assisted steering returns to normal operati...

ODI #11755220 • Filed: 08/06/2026

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the windshield exterior A-pillar trims had detached while driving....

#2 ENGINE & COOLINGCritical Severity87% Match Confidence

Engine Stalling, Oil Consumption & Cooling Defect Reports

357
Federal Complaints
Failure Mileage (Median):52,500 milesIQR: 14,25077,250 mi
Estimated Repair Cost:$950 – $3,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Engine sudden stall / hesitation while driving
  • Abnormal oil burning / consumption
  • Check Engine Light (MIL) flashing
  • Engine overheating / coolant loss
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11754025 • Filed: 07/31/2026

The contact owns a 2015 Ford Explorer. The contact stated that while operating the vehicle, there were exhaust fumes inside the vehicle, causing the contact headaches and nausea, and the two grandkids were complaining about headaches as well. The vehicle was taken to an indepe...

ODI #11725963 • Filed: 03/20/2026

The specific component or system has not fully failed. However, my vehicle is currently experiencing an intermittent check engine light condition, turning off and on, which was diagnosed at a Retailer producing code P0018 then at the dealership and produced code P0017. The cod...

ODI #11722194 • Filed: 03/05/2026

The contact owns a 2015 Ford Explorer. The contact stated that there were exhaust fumes inside the vehicle while accelerating. There were no warning lights illuminated. Upon research, the contact associated the failure with NHTSA Action Number: EA17002 (Structure, Engine and E...

#3 ELECTRICAL SYSTEM & BATTERYCritical Severity78% Match Confidence

Electrical Parasitic Drain, Infotainment & Harness Reports

183
Federal Complaints
Failure Mileage (Median):54,500 milesIQR: 30,25064,000 mi
Estimated Repair Cost:$280 – $850 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Unexplained battery drain after sitting overnight
  • Infotainment display / instrument cluster blackouts
  • Accessory malfunction / alternator fault warnings
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11756221 • Filed: 08/11/2026

The rear view camera is distorted/and or blank, and can potentially cause an accident. It is available for inspection upon request. By not being able to see correctly with the rear view camera, I am unable to tell which direction a car is coming from, if there are cars passing...

ODI #11756004 • Filed: 08/10/2026Odometer: 67,000 mi

My camera failed and I backed into a very pole causing over $5,000 worth of damage and time I didn’t have to have it fixed. I had this fixed at the dealership I purchased the vehicle from. My exhaust always had a nasty smell to it which I addressed when I received the customer...

ODI #11755533 • Filed: 08/07/2026

Backup camera does not work properly. Sometimes it’s showing objects behind me backwards (safety concern) like it’s showing I’m on the opposite side of where I’m trying to park/back up and sometimes it doesn’t work at all (flickering screen/black/gives notification to contact ...

#4 TRANSMISSION & DRIVETRAINCritical Severity80% Match Confidence

Transmission Hesitation, Hard Shifting & Slipping Reports

145
Federal Complaints
Failure Mileage (Median):51,000 milesIQR: 29,00080,000 mi
Estimated Repair Cost:$1,400 – $3,800 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Hard gear shifts / delayed engagement into Drive/Reverse
  • Transmission shudder / jerking under acceleration
  • Transmission slipping between gears
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11750724 • Filed: 07/16/2026

Vehicle transmission develops shutter overtime, which causes speeds to fluctuate and can be a safety hazard to the driver or other drivers. As you accelerate from a stop or low speeds the vehicle shutters causing it not to get up to speed as normal causing a safety risk along ...

ODI #11725963 • Filed: 03/20/2026

The specific component or system has not fully failed. However, my vehicle is currently experiencing an intermittent check engine light condition, turning off and on, which was diagnosed at a Retailer producing code P0018 then at the dealership and produced code P0017. The cod...

ODI #11725013 • Filed: 03/17/2026

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) and 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while shifted i...

#5 AIRBAGS & SAFETY RESTRAINTSCritical Severity83% Match Confidence

Airbag Occupant Detection & Inflator Defect Reports

123
Federal Complaints
Failure Mileage (Median):66,000 milesIQR: 60,00084,000 mi
Estimated Repair Cost:$400 – $1,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • SRS Airbag warning lamp illuminated
  • Passenger occupant classification sensor failure
  • Seat belt retractor lockup
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11713451 • Filed: 01/26/2026

This weekend the seatbelt on the Driver seat gave out and now I am unable to buckle my seatbelt at all. I called Larry H Miller Ford in Lakewood CO and they informed me that a diagnostic for the seat belt is 230$ which is out of my budget. The women I spoke with then stated th...

ODI #11704137 • Filed: 12/10/2025

Both of the inflatable seat belts in the back seat fail to latch. Have been checked for debris.

ODI #11696138 • Filed: 10/28/2025

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). While driving 65 MPH, there was an abnormally loud sound detected, which startled the occupants, and the A-pillar trim detached from the vehicle. The trim ...

#6 BRAKING SYSTEM & ABSCritical Severity78% Match Confidence

Service Brakes, ABS Actuator & Master Cylinder Reports

61
Federal Complaints
Failure Mileage (Median):11,150 milesIQR: 9,97536,500 mi
Estimated Repair Cost:$350 – $1,100 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Spongy or hard brake pedal travel
  • ABS / Brake warning light illuminated
  • Extended stopping distance / pedal vibration
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11753363 • Filed: 07/28/2026

ABS module has failed. Causing a number of other safety systems to be deactivated. Power steering, traction control, drive mode selection, and braking. All these lights are illuminated on dash. Independent auto repair shop verified this ABS module has failed and there is no re...

ODI #11731418 • Filed: 04/15/2026

My vehicle has been shaking and clunking for years now, and my dealership has denied me service for two years on account of them not being able to recieve parts

ODI #11702359 • Filed: 12/01/2025

After dealer-performed repair to the ABS braking system, the vehicle was returned with a malfunctioning ABS control module and a loose brake line near the ABS unit. An independent licensed repair facility confirmed that the ABS control module was never programmed with required...

#7 FUEL SYSTEM & INJECTIONMedium Severity72% Match Confidence

Fuel Pump Pressure Loss & Fuel Delivery Defect Reports

17
Federal Complaints
Failure Mileage (Median):50,000 milesIQR: 50,00050,000 mi
Estimated Repair Cost:$650 – $1,250 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of propulsion power at highway speeds
  • Extended engine cranking / failure to restart
  • Fuel odor near fuel tank / engine bay
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11700156 • Filed: 11/18/2025

The contact owns a 2015 Ford Explorer. The contact stated that while the vehicle was parked, the contact noticed fuel leaking from near the fuel tank. The contact was unsure which warning light was illuminated, but stated that a yellow warning light was illuminated, and there ...

ODI #11693819 • Filed: 10/16/2025

When accelerating and braking, motor rocks forward and backwards. Rpms jump erratically when this happens and when sitting stationary at a light or stop sign. Which causes the entire vehicle to vibrate. Oddly enough, fuel injector cleaner seems to help with the vehicle shaking...

ODI #11626916 • Filed: 11/22/2024

On ... while driving to work my car just shut off and the brakes locked up. This scenario happened again several other times even after being worked on at a Ford dealership. Please see attachment for specific dates & details. Fuel pump driver module was replaced first time the...

Safety Enforcement

Official NHTSA Safety Recalls (9)

100% Free Dealer Repair
NHTSA Campaign #19V435000Reported: 10/06/2019

SUSPENSION:REAR

Summary: Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Safety Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Manufacturer Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
NHTSA Campaign #17E048000Reported: 28/08/2017

WHEELS:HUB

Summary: Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

Safety Consequence: A loss of the wheel or wheel end can increase the risk of a crash.
Manufacturer Remedy: Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
NHTSA Campaign #15V464000Reported: 24/07/2015

PARKING BRAKE

Summary: Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Safety Consequence: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Manufacturer Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
NHTSA Campaign #16V245000Reported: 26/04/2016

SUSPENSION:REAR

Summary: Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.

Safety Consequence: A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Manufacturer Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
NHTSA Campaign #20V692000Reported: 10/11/2020

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Summary: Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Safety Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Manufacturer Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
NHTSA Campaign #21V537000Reported: 15/07/2021

SUSPENSION:REAR

Summary: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

Safety Consequence: A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Manufacturer Remedy: Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
NHTSA Campaign #20V675000Reported: 12/03/2021

SUSPENSION:REAR

Summary: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

Safety Consequence: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Manufacturer Remedy: Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
NHTSA Campaign #24V031000Reported: 19/01/2024

STRUCTURE:BODY:ROOF AND PILLARS

Summary: Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Safety Consequence: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Manufacturer Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
NHTSA Campaign #25V695000Reported: 13/10/2025

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Summary: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Safety Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Manufacturer Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Pre-Purchase Inspection Checklist for 2015 Ford Explorer

Before purchasing a used 2015 Ford Explorer, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 9 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2015 Ford Explorer

Is the 2015 Ford Explorer a reliable used car?

The 2015 Ford Explorer earns a 3.5/10 MazicBay Reliability Index based on 1770 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2015 Ford Explorer?

The leading complaint category is Electric Power Steering Assist & Suspension Noise Reports, with a median failure point around 42,000 miles (IQR: 30,50071,750 mi).

Are there free recall repairs available for the 2015 Ford Explorer?

Yes, the NHTSA records 9 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.