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NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-24

2021 Ford Explorer Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 411 verified NHTSA owner complaints, 26 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: HIGH•40 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2021 Ford Explorer receives a 4.8/10 MazicBay Reliability Index based on 411 verified NHTSA federal complaints and 26 safety recalls. The primary reported failure mode is Transmission Hesitation, Hard Shifting & Slipping Reports with a median failure point at 13,000 miles (IQR: 8,450 – 36,000 mi). Out-of-warranty repairs benchmark at $1,400 – $3,800 .

Ford Explorer PlatformFord Explorer Series
DLC Port: Lower steering column dash trim

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
4.8 / 10

20.6 complaints / 10k sold

NHTSA Owner Complaints
411

Verified US federal records

Safety Severity Grade
Critical Risk

Crash, fire & stall audit

Federal Safety Recalls
26

26 Active / Free Remedies

Switch Explorer Model Year (2014–2025)
Defect Clustering

Top Reported Problem Clusters (7)

Ranked by NHTSA Complaint Frequency
#1 TRANSMISSION & DRIVETRAINCritical Severity88% Match Confidence

Transmission Hesitation, Hard Shifting & Slipping Reports

134
Federal Complaints
Failure Mileage (Median):13,000 milesIQR: 8,450 – 36,000 mi
Estimated Repair Cost:$1,400 – $3,800 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Hard gear shifts / delayed engagement into Drive/Reverse
  • Transmission shudder / jerking under acceleration
  • Transmission slipping between gears
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11756044 • Filed: 08/10/2026

“The contact owns a 2012 Ford Explorer. The contact stated that while driving at an undisclosed speed, the transmission shifted hard. The failure had occurred on several occasions. The vehicle was taken to a dealer where it was diagnosed and determined that a software update wa...”

ODI #11752986 • Filed: 07/27/2026

“The contact owns a 2021 Ford Explorer. The contact stated that on several occasions, the vehicle unexpectedly rolled forward while the vehicle was in park(P). Due to the failure, the contact was forced to engage the parking brake to prevent the vehicle from rolling forward whi...”

ODI #11750481 • Filed: 07/15/2026

“Driving down road and lost power with grinding gears. Vehicle displayed warning on instrument panel briefly. Had to stop in middle of road and shift to park then drive to resume.”

#2 ENGINE & COOLINGCritical Severity82% Match Confidence

Engine Stalling, Oil Consumption & Cooling Defect Reports

86
Federal Complaints
Failure Mileage (Median):21,100 milesIQR: 10,922 – 47,170 mi
Estimated Repair Cost:$950 – $3,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Engine sudden stall / hesitation while driving
  • Abnormal oil burning / consumption
  • Check Engine Light (MIL) flashing
  • Engine overheating / coolant loss
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11757170 • Filed: 08/15/2026

“There was no accident, but very close a few times.when I am stopped at a stop sign or light when I press down on the gas pedal the car hesitates I have to pump the pedal to get the car moving or it would stall in traffic. No check engine light is or has been on. I’ve been to 2...”

ODI #11756607 • Filed: 08/12/2026

“The intermediate shaft has gone bad on my 5 year old car. Noticed it on 12/11/25 after owning for 1 year. I’m slowing losing oil which then can cause my engine to go out. I have read many things stating other peoples frustration with this $3.59 part going bad in the 2021 ford ...”

ODI #11749871 • Filed: 07/12/2026

“I was traveling on an 8 hour drive after just getting a new battery and fresh oil change, I also had a full diagnostic ran the week before travel and no issues were found in my vehicle. When we arrived at our destination we stopped 1 final time and attempted to start our vehic...”

#3 ELECTRICAL SYSTEM & BATTERYCritical Severity78% Match Confidence

Electrical Parasitic Drain, Infotainment & Harness Reports

78
Federal Complaints
Failure Mileage (Median):13,021 milesIQR: 10,136 – 18,989 mi
Estimated Repair Cost:$280 – $850 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Unexplained battery drain after sitting overnight
  • Infotainment display / instrument cluster blackouts
  • Accessory malfunction / alternator fault warnings
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11752237 • Filed: 07/22/2026

“Recently my car has had a series lights come on including 4wd fault, pre-colliosion assist not available, service advance trac, hill start assist warning, and something with the brakes when in reverse. I took it to the dealer and they said it's something electrical that will n...”

ODI #11749871 • Filed: 07/12/2026

“I was traveling on an 8 hour drive after just getting a new battery and fresh oil change, I also had a full diagnostic ran the week before travel and no issues were found in my vehicle. When we arrived at our destination we stopped 1 final time and attempted to start our vehic...”

ODI #11737187 • Filed: 05/11/2026

“2021 Ford Explorer used a work vehicle (house cleaning business) and family vehicle after hours (driving my daughter to soccer practice 4 times a week). Vehicle has been professionally and properly serviced since we first purchased it in 2021( we have been the only owners). Ca...”

#4 BRAKING SYSTEM & ABSCritical Severity75% Match Confidence

Service Brakes, ABS Actuator & Master Cylinder Reports

51
Federal Complaints
Failure Mileage (Median):44,675 milesIQR: 35,688 – 97,338 mi
Estimated Repair Cost:$350 – $1,100 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Spongy or hard brake pedal travel
  • ABS / Brake warning light illuminated
  • Extended stopping distance / pedal vibration
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11756044 • Filed: 08/10/2026

“The contact owns a 2012 Ford Explorer. The contact stated that while driving at an undisclosed speed, the transmission shifted hard. The failure had occurred on several occasions. The vehicle was taken to a dealer where it was diagnosed and determined that a software update wa...”

ODI #11752986 • Filed: 07/27/2026

“The contact owns a 2021 Ford Explorer. The contact stated that on several occasions, the vehicle unexpectedly rolled forward while the vehicle was in park(P). Due to the failure, the contact was forced to engage the parking brake to prevent the vehicle from rolling forward whi...”

ODI #11752237 • Filed: 07/22/2026

“Recently my car has had a series lights come on including 4wd fault, pre-colliosion assist not available, service advance trac, hill start assist warning, and something with the brakes when in reverse. I took it to the dealer and they said it's something electrical that will n...”

#5 STEERING & SUSPENSIONCritical Severity65% Match Confidence

Electric Power Steering Assist & Suspension Noise Reports

45
Federal Complaints
Failure Mileage (Median):37,338 milesIQR: 15,407 – 62,850 mi
Estimated Repair Cost:$450 – $1,400 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of electric power steering assist
  • Steering wheel pull or highway wander
  • Clunking / knocking noise over bumps
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11733012 • Filed: 04/22/2026

“The contact owns a 2021 Ford Explorer. The contact stated that while driving at an undisclosed speed in heavy rain, the windshield wiper motor started to operate at an excessively high speed. The contact attempted to change the setting; however, the wipers continued to operate...”

ODI #11732529 • Filed: 04/20/2026Odometer: 68,908 mi

“My car has 68,908 miles on it and the sunroof sunshade has drooped down now when I attempt to open it. When it does this it completely blocks the rearview window/3rd row seating which is a safety concern. There are no warning lamps at all for this issue. It sounds like it is o...”

ODI #11729208 • Filed: 04/04/2026

“Sunshade has fallen off the tracks and the fabric is falling. This is a known issue amongst Ford Explorers with a sunroof; rear visibility is completely blocked. Ford requesting $1800 just to repair shade.”

#6 FUEL SYSTEM & INJECTIONMedium Severity76% Match Confidence

Fuel Pump Pressure Loss & Fuel Delivery Defect Reports

13
Federal Complaints
Failure Mileage (Median):1,500 milesIQR: 1,500 – 1,500 mi
Estimated Repair Cost:$650 – $1,250 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of propulsion power at highway speeds
  • Extended engine cranking / failure to restart
  • Fuel odor near fuel tank / engine bay
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11751268 • Filed: 07/18/2026

“I parked my car and when I returned to it the car would not start. Diagnosed as a faulty fuel pump. Had this problem occurred while I was driving it could have caused serious injury or death. There is an active recall on fuel pumps for the 2021 Ford Explorer that does not appl...”

ODI #11749871 • Filed: 07/12/2026

“I was traveling on an 8 hour drive after just getting a new battery and fresh oil change, I also had a full diagnostic ran the week before travel and no issues were found in my vehicle. When we arrived at our destination we stopped 1 final time and attempted to start our vehic...”

ODI #11745753 • Filed: 06/22/2026

“While driving at highway speeds, the vehicle experienced a sudden and total loss of engine power and stalled in active traffic. I lost motive power and had to safely coast through traffic to the shoulder. The vehicle would not restart and had to be towed to a repair facility. ...”

#7 AIRBAGS & SAFETY RESTRAINTSCritical Severity73% Match Confidence

Airbag Occupant Detection & Inflator Defect Reports

12
Federal Complaints
Failure Mileage (Median):3,410 milesIQR: 3,410 – 3,410 mi
Estimated Repair Cost:$400 – $1,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • SRS Airbag warning lamp illuminated
  • Passenger occupant classification sensor failure
  • Seat belt retractor lockup
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11744570 • Filed: 06/16/2026

“Dashboard separation concerned with airbag. Every day driving you run the risk of more damage. Have spoken to Koons Ford who states cannot help due to warranty. No one has looked at it except for pictures. This should not be the owners responsibility since I am not alone with ...”

ODI #11733954 • Filed: 04/27/2026

“The contact owned a 2021 Ford Explorer. The contact stated that the seat belt on the passenger’s side failed to retract as needed. The vehicle was taken to the dealer where the seat belt components were replaced. The contact associated the failure with NHTSA Campaign Number: 2...”

ODI #11700341 • Filed: 11/19/2025

“Dashboard not attached to frame. Clips intended to attach dashboard to frame are defective (cracked in half). Air bags may be affected (either won't deploy or will deploy on their own). Service Dept. at Ford dealership says this is the first case they've seen and repairing it ...”

Safety Enforcement

Official NHTSA Safety Recalls (26)

100% Free Dealer Repair
NHTSA Campaign #21V870000Reported: 10/11/2021

SUSPENSION:REAR

Summary: Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. Incorrect rear suspension module components may have been installed due to a labeling error.

Safety Consequence: A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash.
Manufacturer Remedy: Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.
NHTSA Campaign #20V788000Reported: 17/12/2020

ENGINE

Summary: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

Safety Consequence: With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
Manufacturer Remedy: Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
NHTSA Campaign #21V735000Reported: 22/09/2021

BACK OVER PREVENTION:SOFTWARE

Summary: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

Safety Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Manufacturer Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
NHTSA Campaign #21V652000Reported: 23/08/2021

AIR BAGS:SIDE/WINDOW:CURTAIN

Summary: Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection".

Safety Consequence: Improper deployment of a side air bag increases the risk of injury during a crash.
Manufacturer Remedy: Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.
NHTSA Campaign #23V022000Reported: 23/01/2023

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Summary: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Safety Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Manufacturer Remedy: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
NHTSA Campaign #23V069000Reported: 10/02/2023

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Summary: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

Safety Consequence: A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
Manufacturer Remedy: Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.
NHTSA Campaign #23V199000Reported: 24/03/2023

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Summary: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Safety Consequence: Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Manufacturer Remedy: Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
NHTSA Campaign #23V305000Reported: 28/04/2023

BACK OVER PREVENTION:DISPLAY FUNCTION

Summary: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Manufacturer Remedy: Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
NHTSA Campaign #23V342000Reported: 12/05/2023

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Summary: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Safety Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Manufacturer Remedy: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
NHTSA Campaign #23V626000Reported: 08/09/2023

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Summary: Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Safety Consequence: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Manufacturer Remedy: Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
NHTSA Campaign #23V675000Reported: 06/10/2023

POWER TRAIN:DRIVELINE:DRIVESHAFT

Summary: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Safety Consequence: A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
Manufacturer Remedy: Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
NHTSA Campaign #24V598000Reported: 10/08/2024

ENGINE

Summary: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Safety Consequence: An engine compartment fire increases the risk of injury.
Manufacturer Remedy: Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.
NHTSA Campaign #24V635000Reported: 23/08/2024

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Summary: Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.

Safety Consequence: A loss of drive power increases the risk of a crash.
Manufacturer Remedy: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
NHTSA Campaign #24V852000Reported: 08/11/2024

EQUIPMENT:OTHER:LABELS

Summary: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Manufacturer Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
NHTSA Campaign #25V093000Reported: 14/02/2025

SEAT BELTS

Summary: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.

Safety Consequence: A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Manufacturer Remedy: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.
NHTSA Campaign #25V159000Reported: 14/03/2025

BACK OVER PREVENTION:SOFTWARE

Summary: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

Safety Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Manufacturer Remedy: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
NHTSA Campaign #25V166000Reported: 14/03/2025

POWER TRAIN:DRIVELINE:DRIVESHAFT

Summary: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Safety Consequence: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Manufacturer Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.
NHTSA Campaign #25V393000Reported: 13/06/2025

SEATS:MID/REAR ASSEMBLY

Summary: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

Safety Consequence: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Manufacturer Remedy: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
NHTSA Campaign #25V442000Reported: 27/06/2025

BACK OVER PREVENTION:SOFTWARE

Summary: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Safety Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Manufacturer Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
NHTSA Campaign #25V455000Reported: 07/07/2025

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Summary: Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.

Safety Consequence: An engine stall increases the risk of a crash.
Manufacturer Remedy: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.
NHTSA Campaign #25V685000Reported: 10/10/2025

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

Summary: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Safety Consequence: An electrical short circuit can increase the risk of a fire.
Manufacturer Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
NHTSA Campaign #26V117000Reported: 03/03/2026

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Summary: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

Safety Consequence: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Manufacturer Remedy: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
NHTSA Campaign #26V123000Reported: 03/03/2026

BACK OVER PREVENTION:SOFTWARE

Summary: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Consequence: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Manufacturer Remedy: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
NHTSA Campaign #26V159000Reported: 17/03/2026

SEAT BELTS

Summary: Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

Safety Consequence: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Manufacturer Remedy: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
NHTSA Campaign #26V402000Reported: 24/06/2026

POWER TRAIN:AUTOMATIC TRANSMISSION

Summary: Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.

Safety Consequence: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
Manufacturer Remedy: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.
NHTSA Campaign #26V451000Reported: 14/07/2026

SEATS:MID/REAR ASSEMBLY

Summary: Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

Safety Consequence: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
Manufacturer Remedy: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. Interim letters explaining the safety risk are expected to be mailed July 27, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

Pre-Purchase Inspection Checklist for 2021 Ford Explorer

Before purchasing a used 2021 Ford Explorer, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 26 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2021 Ford Explorer

Is the 2021 Ford Explorer a reliable used car?

The 2021 Ford Explorer earns a 4.8/10 MazicBay Reliability Index based on 411 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2021 Ford Explorer?

The leading complaint category is Transmission Hesitation, Hard Shifting & Slipping Reports, with a median failure point around 13,000 miles (IQR: 8,450 – 36,000 mi).

Are there free recall repairs available for the 2021 Ford Explorer?

Yes, the NHTSA records 26 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.