2020 Jeep Grand Cherokee Common Problems & Defect Telemetry

“While driving on the interstate at highway speeds, the vehicle suffered a sudden and complete loss of motive power without warning, causing the engine to stall. The vehicle became a severe safety hazard in active traffic as power steering and power braking assists were greatly...”

“On the 26th of April 2026, the transfer Case on my 2020 Grand Cherokee (with less 114,000 miles) failed during highway travel. This resulted in a sudden downshift and temporary deceleration followed by illumination of “Service 4wd” display. A short time after, the “Service Ele...”

“The uconnect touch screen is delaminating. It is causing issues with being able to use the backup camera with accuracy because the delamination causes a visual distortion. Also, it has been causing issues with the controls where it repeatedly gets stuck and ghost touches optio...”

“While driving on the interstate at highway speeds, the vehicle suffered a sudden and complete loss of motive power without warning, causing the engine to stall. The vehicle became a severe safety hazard in active traffic as power steering and power braking assists were greatly...”

“I am submitting this complaint to report a serious safety concern involving my 2020 Jeep Grand Cherokee. At approximately 44,000–45,000 miles, the vehicle suffered a catastrophic engine failure. This was extremely alarming considering the relatively low mileage of the vehicle....”

“On the 26th of April 2026, the transfer Case on my 2020 Grand Cherokee (with less 114,000 miles) failed during highway travel. This resulted in a sudden downshift and temporary deceleration followed by illumination of “Service 4wd” display. A short time after, the “Service Ele...”

“On the 26th of April 2026, the transfer Case on my 2020 Grand Cherokee (with less 114,000 miles) failed during highway travel. This resulted in a sudden downshift and temporary deceleration followed by illumination of “Service 4wd” display. A short time after, the “Service Ele...”

“At 50k grand cherokee would flash reverse indicator and message shift to park also when reverse would engage it was with a harsh engagement. At 58k transmission would hesitate to shift into 4th gear.at 64k transmission would no shift past 3rd gear. Jeep dealer tried to charge ...”

“The contact owns a 2020 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the service four-wheel drive warning light illuminated. In addition, the contact stated that the vehicle was shaking. The vehicle was taken to an independent mechanic, howeve...”

“While driving on the interstate at highway speeds, the vehicle suffered a sudden and complete loss of motive power without warning, causing the engine to stall. The vehicle became a severe safety hazard in active traffic as power steering and power braking assists were greatly...”

“The internal fuel pump/fuel pump circuit on my 2020 Jeep Grand Cherokee (VIN: ... ) failed prematurely, resulting in a sudden and severe 'no-crank' safety hazard. The fuel pump failure triggered a massive electrical current draw that shorted out the Powertrain/Engine Control M...”

“Vehicle: 2020 Jeep Grand Cherokee 4WD Purchase Date: ... Mileage at Purchase: ~54,900 miles Dealer: Cherry Hill Jeep Chrysler Dodge, Cherry Hill, NJ I am filing this complaint because I am currently being required to drive a vehicle with a severe wheel misalignment that is vis...”

“ABS MODULE / HCU SHORTED INTERNALLY. BOTH HAD TO BE REPLACED. THESE ARE ON RECALL FOR MANY 2020 JEEP GRAND CHEROKEE AND THE DEALER HAS REPLACED SEVERAL FOR THIS RECALL. MY JEEP SHOULD BE INCLUDED IN THE RECALL AND I SHOULD BE REIMBURSED FOR $2954.79 OUT OF POCKET”

“It was a clear day as I arrived at work. While pulling into a parking spot, the Jeep suddenly accelerated over a curb and into a tree. I was able to turn the wheel upon seeing the tree, which helped me avoid hitting other vehicles on the opposite side of the island. I had to d...”

“I was driving on the freeway and the car stuttered and then stopped, had to get towed home found out the aux battery was bad, replaced that and brake hub and sensor on driver tire but abs. And anti swerve light. Also no cruise control. Screen says Fcw unavailable service requi...”

“Airbags did not deploy in an accident where someone ran me into a tree front center of front of car it involves Two injury because airbags didn't come out on impact”

“I was driving my 2020 grand Cherokee limited 4x4 and it started to snow heavily so i was driving down this slight hill with a turn. I was not doing no more 15 miles per hour. My warning lights for service 4x4 and my traction control light where on. I then proceeded to slide an...”

“It was a clear day as I arrived at work. While pulling into a parking spot, the Jeep suddenly accelerated over a curb and into a tree. I was able to turn the wheel upon seeing the tree, which helped me avoid hitting other vehicles on the opposite side of the island. I had to d...”

“While driving on the interstate at highway speeds, the vehicle suffered a sudden and complete loss of motive power without warning, causing the engine to stall. The vehicle became a severe safety hazard in active traffic as power steering and power braking assists were greatly...”

“The internal fuel pump/fuel pump circuit on my 2020 Jeep Grand Cherokee (VIN: ... ) failed prematurely, resulting in a sudden and severe 'no-crank' safety hazard. The fuel pump failure triggered a massive electrical current draw that shorted out the Powertrain/Engine Control M...”

“Frequently, my vehicle would not start. It would crank for a lengthy period of time but the engine would not turn over to start. Internet searches show that this is a widespread, known problem with Chrysler vehicles, yet only a small number of recalls have been issued. Unfortu...”