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NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-24

2023 Jeep Grand Cherokee Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 379 verified NHTSA owner complaints, 20 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: HIGH•33 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2023 Jeep Grand Cherokee receives a 5.2/10 MazicBay Reliability Index based on 379 verified NHTSA federal complaints and 20 safety recalls. The primary reported failure mode is Electrical Parasitic Drain, Infotainment & Harness Reports with a median failure point at 12,400 miles (IQR: 3,000 – 48,000 mi). Out-of-warranty repairs benchmark at $280 – $850 .

Jeep Grand Cherokee PlatformJeep Grand Cherokee Series
DLC Port: Under driver side dashboard above foot pedals

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
5.2 / 10

15.8 complaints / 10k sold

NHTSA Owner Complaints
379

Verified US federal records

Safety Severity Grade
Critical Risk

Crash, fire & stall audit

Federal Safety Recalls
20

20 Active / Free Remedies

Switch Grand Cherokee Model Year (2014–2025)
Defect Clustering

Top Reported Problem Clusters (7)

Ranked by NHTSA Complaint Frequency
#1 ELECTRICAL SYSTEM & BATTERYCritical Severity89% Match Confidence

Electrical Parasitic Drain, Infotainment & Harness Reports

202
Federal Complaints
Failure Mileage (Median):12,400 milesIQR: 3,000 – 48,000 mi
Estimated Repair Cost:$280 – $850 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Unexplained battery drain after sitting overnight
  • Infotainment display / instrument cluster blackouts
  • Accessory malfunction / alternator fault warnings
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11754590 • Filed: 08/03/2026

“The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle was losing traction and was shifting very rough while in hybrid mode. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical Syste...”

ODI #11752945 • Filed: 07/26/2026

“Since Nov 2025 there has been a recall with still no remedy for repair. The recall is a huge safety risk regarding the hybrid battery worrying me about it exploding or catching on fire as it warns me to not charge it in my garage and be careful charging it which is the only re...”

ODI #11752690 • Filed: 07/24/2026

“The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the instrument panel went blank. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 25V741000 (Electrical System) and 26V328000 (Air Bags). Th...”

#2 ENGINE & COOLINGCritical Severity80% Match Confidence

Engine Stalling, Oil Consumption & Cooling Defect Reports

145
Federal Complaints
Failure Mileage (Median):6,000 milesIQR: 3,000 – 12,400 mi
Estimated Repair Cost:$950 – $3,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Engine sudden stall / hesitation while driving
  • Abnormal oil burning / consumption
  • Check Engine Light (MIL) flashing
  • Engine overheating / coolant loss
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11757534 • Filed: 08/17/2026

“The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the rec...”

ODI #11754590 • Filed: 08/03/2026

“The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle was losing traction and was shifting very rough while in hybrid mode. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical Syste...”

ODI #11752945 • Filed: 07/26/2026

“Since Nov 2025 there has been a recall with still no remedy for repair. The recall is a huge safety risk regarding the hybrid battery worrying me about it exploding or catching on fire as it warns me to not charge it in my garage and be careful charging it which is the only re...”

#3 STEERING & SUSPENSIONCritical Severity74% Match Confidence

Electric Power Steering Assist & Suspension Noise Reports

107
Federal Complaints
Failure Mileage (Median):3,315 milesIQR: 2,500 – 16,000 mi
Estimated Repair Cost:$450 – $1,400 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of electric power steering assist
  • Steering wheel pull or highway wander
  • Clunking / knocking noise over bumps
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11751491 • Filed: 07/20/2026

“The contact owns a 2023 Jeep Grand Cherokee. While the contact's husband was driving approximately 72 MPH with the contact seated in the front passenger’s seat and two children in the rear seats, the occupants heard a loud bang coming from the rear of the vehicle. The vehicle ...”

ODI #11748353 • Filed: 07/05/2026

“While pulling into my driveway on XXX, the rear coil spring on my vehicle completely suffered a structural failure/separation. This exact issue is the subject of the federal safety recall issued by FCA US LLC in February 2026 (NHTSA Campaign ID: 26V051000 / FCA Recall 20D), wh...”

ODI #11748267 • Filed: 07/04/2026

“I had taken the Jeep in to have the rear coil fixed under the recall notice a couple of years ago. While driving out of state during the evening of XXX, the car made a large thud noise and the passenger rear side of the car dropped. We stepped out of the vehicle and the passen...”

#4 TRANSMISSION & DRIVETRAINCritical Severity79% Match Confidence

Transmission Hesitation, Hard Shifting & Slipping Reports

63
Federal Complaints
Failure Mileage (Median):3,000 milesIQR: 3,000 – 3,000 mi
Estimated Repair Cost:$1,400 – $3,800 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Hard gear shifts / delayed engagement into Drive/Reverse
  • Transmission shudder / jerking under acceleration
  • Transmission slipping between gears
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11754590 • Filed: 08/03/2026

“The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle was losing traction and was shifting very rough while in hybrid mode. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical Syste...”

ODI #11753005 • Filed: 07/27/2026

“The contact owns a 2023 Jeep Grand Cherokee. While the contact’s daughter was reversing the vehicle, the hybrid vehicle suddenly changed direction, and the vehicle drove forward approximately 3 feet and stalled. The vehicle was towed to the local dealer. The contact was inform...”

ODI #11751491 • Filed: 07/20/2026

“The contact owns a 2023 Jeep Grand Cherokee. While the contact's husband was driving approximately 72 MPH with the contact seated in the front passenger’s seat and two children in the rear seats, the occupants heard a loud bang coming from the rear of the vehicle. The vehicle ...”

#5 BRAKING SYSTEM & ABSCritical Severity75% Match Confidence

Service Brakes, ABS Actuator & Master Cylinder Reports

63
Federal Complaints
Failure Mileage (Median):12,400 milesIQR: 7,100 – 19,200 mi
Estimated Repair Cost:$350 – $1,100 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Spongy or hard brake pedal travel
  • ABS / Brake warning light illuminated
  • Extended stopping distance / pedal vibration
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11744285 • Filed: 06/15/2026

“The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed searching for a parking spot, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was depressed to the...”

ODI #11742925 • Filed: 06/09/2026

“As I was driving the warning system alerting me to BRAKE! came on and jerked the vehicle to a stop even though no one was in front of me and there were no cars next to me either. Extremely dangerous to have the vehicle stop out of the blue while driving 20 mph. The component h...”

ODI #11740981 • Filed: 05/30/2026

“My wife was driving our jeep and it suddenly shifted into park while slamming the brakes on its own. She had to stay in the middle of the road shut it off & then start up and drive again but it keep happening the whole 20 mins stopping ride home.”

#6 AIRBAGS & SAFETY RESTRAINTSCritical Severity72% Match Confidence

Airbag Occupant Detection & Inflator Defect Reports

25
Federal Complaints
Failure Mileage (Median):1,900 milesIQR: 1,850 – 1,950 mi
Estimated Repair Cost:$400 – $1,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • SRS Airbag warning lamp illuminated
  • Passenger occupant classification sensor failure
  • Seat belt retractor lockup
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11752690 • Filed: 07/24/2026

“The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the instrument panel went blank. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 25V741000 (Electrical System) and 26V328000 (Air Bags). Th...”

ODI #11751491 • Filed: 07/20/2026

“The contact owns a 2023 Jeep Grand Cherokee. While the contact's husband was driving approximately 72 MPH with the contact seated in the front passenger’s seat and two children in the rear seats, the occupants heard a loud bang coming from the rear of the vehicle. The vehicle ...”

ODI #11722276 • Filed: 03/05/2026

“On February 28, 2026, while preparing to leave our home with our two children in the vehicle, we experienced a critical vehicle malfunction. Upon attempting to start the car, all dashboard warning lights illuminated, including transmission error, “service needed,” and “automat...”

#7 FUEL SYSTEM & INJECTIONCritical Severity65% Match Confidence

Fuel Pump Pressure Loss & Fuel Delivery Defect Reports

7
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,000 – 75,000 mi
Estimated Repair Cost:$650 – $1,250 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of propulsion power at highway speeds
  • Extended engine cranking / failure to restart
  • Fuel odor near fuel tank / engine bay
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11702744 • Filed: 12/03/2025

“My 2023 Jeep Grand Cherokee 4xe (VIN ... ) is affected by two separate federal safety recalls involving the high-voltage battery: Recall 95B / NHTSA 24V-720 and the newly issued Recall 68C / NHTSA 25V-741. Both recalls warn of a potential vehicle fire and instruct owners to st...”

ODI #11688516 • Filed: 09/19/2025

“The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V472000 (SEATS) and 25V576000 (ELECTRICAL SYSTEM); however, parts for the recall repairs were not yet available. The contact stated that while driving 40 MPH, the vehic...”

ODI #11676777 • Filed: 07/28/2025

“I am reporting two major electrical-related failures in my 2023 Jeep Grand Cherokee Overland that raise serious safety concerns. In February 2025, the vehicle experienced a sudden and complete battery failure with no warning. No lights or messages appeared. I was left stranded...”

Safety Enforcement

Official NHTSA Safety Recalls (20)

100% Free Dealer Repair
NHTSA Campaign #23V336000Reported: 11/05/2023

EQUIPMENT:OTHER:LABELS

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Manufacturer Remedy: FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.
NHTSA Campaign #23V352000Reported: 18/05/2023

STEERING:COLUMN

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

Safety Consequence: A loss of steering control increases the risk of a crash.
Manufacturer Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
NHTSA Campaign #23V413000Reported: 08/06/2023

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

Safety Consequence: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Manufacturer Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
NHTSA Campaign #23V577000Reported: 14/08/2023

BACK OVER PREVENTION:DISPLAY FUNCTION

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Consequence: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Manufacturer Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
NHTSA Campaign #24V111000Reported: 15/02/2024

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Safety Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Manufacturer Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
NHTSA Campaign #24V132000Reported: 22/02/2024

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

Safety Consequence: A loss of vehicle control increases the risk of a crash.
Manufacturer Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
NHTSA Campaign #24V130000Reported: 22/02/2024

EXTERIOR LIGHTING:HEADLIGHTS

Summary: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety Consequence: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Manufacturer Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
NHTSA Campaign #24V199000Reported: 14/03/2024

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Summary: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Manufacturer Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
NHTSA Campaign #24V291000Reported: 25/04/2024

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Manufacturer Remedy: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.
NHTSA Campaign #24V289000Reported: 25/04/2024

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Manufacturer Remedy: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
NHTSA Campaign #24V434000Reported: 13/06/2024

SEAT BELTS:CRITICAL FASTENERS

Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Safety Consequence: An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.
Manufacturer Remedy: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.
NHTSA Campaign #24V436000Reported: 13/06/2024

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Manufacturer Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
NHTSA Campaign #24V897000Reported: 27/11/2024

AIR BAGS:SIDE/WINDOW

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Safety Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Manufacturer Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
NHTSA Campaign #25V430000Reported: 26/06/2025

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Safety Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Manufacturer Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
NHTSA Campaign #25V472000Reported: 17/07/2025

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Summary: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Safety Consequence: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Manufacturer Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
NHTSA Campaign #25V576000Reported: 04/09/2025

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

Safety Consequence: A loss of drive power increases the risk of a crash.
Manufacturer Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
NHTSA Campaign #25V741000Reported: 30/10/2025

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Safety Consequence: A vehicle fire can increase the risk of injury.
Manufacturer Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
NHTSA Campaign #26V051000Reported: 29/01/2026

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Safety Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Manufacturer Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
NHTSA Campaign #26V328000Reported: 21/05/2026

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Safety Consequence: Delayed air bag deployment during a crash increases the risk of injury.
Manufacturer Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
NHTSA Campaign #26V413000Reported: 30/06/2026

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

Safety Consequence: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Manufacturer Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.

Pre-Purchase Inspection Checklist for 2023 Jeep Grand Cherokee

Before purchasing a used 2023 Jeep Grand Cherokee, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 20 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2023 Jeep Grand Cherokee

Is the 2023 Jeep Grand Cherokee a reliable used car?

The 2023 Jeep Grand Cherokee earns a 5.2/10 MazicBay Reliability Index based on 379 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2023 Jeep Grand Cherokee?

The leading complaint category is Electrical Parasitic Drain, Infotainment & Harness Reports, with a median failure point around 12,400 miles (IQR: 3,000 – 48,000 mi).

Are there free recall repairs available for the 2023 Jeep Grand Cherokee?

Yes, the NHTSA records 20 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.