2019 RAM ProMaster Owner Complaints (57)
Analysis of 57 verified consumer complaints submitted to the National Highway Traffic Safety Administration (NHTSA). Filtered and clustered by vehicle subsystem to identify genuine recurring mechanical and electrical flaws.
2019 ProMaster Failure Distribution by Vehicle Subsystem
Top Defect Complaint Groups (6)
Transmission Hesitation, Hard Shifting & Slipping Reports
Reported Symptoms: Hard gear shifts / delayed engagement into Drive/Reverse, Transmission shudder / jerking under acceleration, Transmission slipping between gears
Engine Stalling, Oil Consumption & Cooling Defect Reports
Reported Symptoms: Engine sudden stall / hesitation while driving, Abnormal oil burning / consumption, Check Engine Light (MIL) flashing, Engine overheating / coolant loss
Service Brakes, ABS Actuator & Master Cylinder Reports
Reported Symptoms: Spongy or hard brake pedal travel, ABS / Brake warning light illuminated, Extended stopping distance / pedal vibration
Electrical Parasitic Drain, Infotainment & Harness Reports
Reported Symptoms: Unexplained battery drain after sitting overnight, Infotainment display / instrument cluster blackouts, Accessory malfunction / alternator fault warnings
Airbag Occupant Detection & Inflator Defect Reports
Reported Symptoms: SRS Airbag warning lamp illuminated, Passenger occupant classification sensor failure, Seat belt retractor lockup
Electric Power Steering Assist & Suspension Noise Reports
Reported Symptoms: Sudden loss of electric power steering assist, Steering wheel pull or highway wander, Clunking / knocking noise over bumps