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NHTSA Federal Consumer Defect Registry

2024 RAM ProMaster Owner Complaints (12)

Analysis of 12 verified consumer complaints submitted to the National Highway Traffic Safety Administration (NHTSA). Filtered and clustered by vehicle subsystem to identify genuine recurring mechanical and electrical flaws.

Total Complaints
12
Defect Clusters
3 Categories
Avg Failure Range
8k mi
Est. Repair Cost
$450 – $1,400
Defects & ProblemsSafety Recalls5Owner Complaints12
Switch ProMaster Model Year Complaints
20256 reports202412 reports202381 reports202260 reports2021108 reports202042 reports201957 reports201837 reports20170 reports201670 reports201560 reports201471 reports
NHTSA Defect Subsystem Breakdown

2024 ProMaster Failure Distribution by Vehicle Subsystem

100% Normalized Telemetry
38%26%16%12%
Engine & Powertrain:38%
Electrical & Sensors:26%
Steering & Suspension:16%
Brakes & ABS Hydraulics:12%
Airbags & Body Structure:8%
Clustered Telemetry

Top Defect Complaint Groups (3)

Ranked by NHTSA Frequency
STEERING & SUSPENSION6 Verified Complaints

Electric Power Steering Assist & Suspension Noise Reports

Medium Severity

Reported Symptoms: Sudden loss of electric power steering assist, Steering wheel pull or highway wander, Clunking / knocking noise over bumps

Median Failure Mileage8,402 milesIQR: 8,402 – 8,402 mi
Estimated Repair Cost$450 – $1,400 (Source: MazicBay Repair Intelligence Model)
Associated Fault Codes
ENGINE & COOLING3 Verified Complaints

Engine Stalling, Oil Consumption & Cooling Defect Reports

Critical Severity

Reported Symptoms: Engine sudden stall / hesitation while driving, Abnormal oil burning / consumption, Check Engine Light (MIL) flashing, Engine overheating / coolant loss

Median Failure Mileage10,000 milesIQR: 10,000 – 10,000 mi
Estimated Repair Cost$950 – $3,200 (Source: MazicBay Repair Intelligence Model)
Associated Fault Codes
ELECTRICAL SYSTEM & BATTERY3 Verified Complaints

Electrical Parasitic Drain, Infotainment & Harness Reports

Critical Severity

Reported Symptoms: Unexplained battery drain after sitting overnight, Infotainment display / instrument cluster blackouts, Accessory malfunction / alternator fault warnings

Median Failure Mileage10,000 milesIQR: 10,000 – 10,000 mi
Estimated Repair Cost$280 – $850 (Source: MazicBay Repair Intelligence Model)
Associated Fault Codes
Full Reliability Report2024 ProMaster Common ProblemsFederal Safety Recalls2024 ProMaster Recalls (5)All Generation YearsProMaster Multi-Year Hub