NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-25

2014 RAM ProMaster Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 71 verified NHTSA owner complaints, 13 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: MEDIUM27 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2014 RAM ProMaster receives a 5.5/10 MazicBay Reliability Index based on 71 verified NHTSA federal complaints and 13 safety recalls. The primary reported failure mode is Engine Stalling, Oil Consumption & Cooling Defect Reports with a median failure point at 7,500 miles (IQR: 3,12531,692 mi). Out-of-warranty repairs benchmark at $950 – $3,200 .

2014 RAM ProMasterMainstream2014
DLC Port: Driver side lower dash panel near hood release

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
5.5 / 10

10.9 complaints / 10k sold

NHTSA Owner Complaints
71

Verified US federal records

Safety Severity Grade
Critical Risk

Crash, fire & stall audit

Federal Safety Recalls
13

13 Active / Free Remedies

Switch ProMaster Model Year (2014–2025)
Defect Clustering

Top Reported Problem Clusters (7)

Ranked by NHTSA Complaint Frequency
#1 ENGINE & COOLINGCritical Severity75% Match Confidence

Engine Stalling, Oil Consumption & Cooling Defect Reports

29
Federal Complaints
Failure Mileage (Median):7,500 milesIQR: 3,12531,692 mi
Estimated Repair Cost:$950 – $3,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Engine sudden stall / hesitation while driving
  • Abnormal oil burning / consumption
  • Check Engine Light (MIL) flashing
  • Engine overheating / coolant loss
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11706919 • Filed: 12/24/2025

My car will not reverse when put into reverse. No symptoms prior or any warning signs. Car will roll backwards as if in neutral and the engine will rev to high rpm. Engine codes P0792 and P0736 are present after issue arised. I have found another safety recall that describes m...

ODI #11674526 • Filed: 07/18/2025

2014 ram ProMaster traveling at approximately 10 miles an hour customer states felt like it ran over Boulder vehicle then was towed to shop upon inspection. I found a transmission mount on the driver side completely disconnected. All bolts removed must have vibrate out huge sa...

ODI #11643786 • Filed: 02/19/2025

I was mailed a recall notice from the manufacture a while back and was going to need to get the work completed in order to renew my CA registration. A smog cert was also needed for the renewal. I took my vehicle to McPeeks Dodge/Ram for the recall on 10/24/24. On 11/21/24 I we...

#2 ELECTRICAL SYSTEM & BATTERYCritical Severity83% Match Confidence

Electrical Parasitic Drain, Infotainment & Harness Reports

25
Federal Complaints
Failure Mileage (Median):3,750 milesIQR: 2,2505,000 mi
Estimated Repair Cost:$280 – $850 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Unexplained battery drain after sitting overnight
  • Infotainment display / instrument cluster blackouts
  • Accessory malfunction / alternator fault warnings
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11611532 • Filed: 08/29/2024

The contact owns a 2014 Ram Promaster 1500. The contact stated that water was leaking from the roof into the cabin of the vehicle and engine compartment, causing several electrical failures. The contact stated that the vehicle would only drive in LIMP Mode. The vehicle was tow...

ODI #11494839 • Filed: 11/25/2022

Stalls when braking and when backing. Fuel pump continues to run with engine off.

ODI #11377794 • Filed: 12/03/2020

MY PASSENGER SIDE MIRROR IS BEING FOLDED IN BY THE WIND AT 60 MILES PER HOUR. THIS IS EXTREMELY DANGEROUS AS THIS IS A CARGO VAN AND THERE ARE NO WINDOWS TO SEE IF ANYONE IS BESIDE ME. I CANNOT CHANGE LANES SAFELY WITHOUT THAT MIRROR WORKING PROPERLY. I BELIEVE THE ISSUE IS WI...

#3 TRANSMISSION & DRIVETRAINMedium Severity78% Match Confidence

Transmission Hesitation, Hard Shifting & Slipping Reports

22
Federal Complaints
Failure Mileage (Median):5,000 milesIQR: 5,00012,000 mi
Estimated Repair Cost:$1,400 – $3,800 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Hard gear shifts / delayed engagement into Drive/Reverse
  • Transmission shudder / jerking under acceleration
  • Transmission slipping between gears
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11706919 • Filed: 12/24/2025

My car will not reverse when put into reverse. No symptoms prior or any warning signs. Car will roll backwards as if in neutral and the engine will rev to high rpm. Engine codes P0792 and P0736 are present after issue arised. I have found another safety recall that describes m...

ODI #11674526 • Filed: 07/18/2025

2014 ram ProMaster traveling at approximately 10 miles an hour customer states felt like it ran over Boulder vehicle then was towed to shop upon inspection. I found a transmission mount on the driver side completely disconnected. All bolts removed must have vibrate out huge sa...

ODI #11611532 • Filed: 08/29/2024

The contact owns a 2014 Ram Promaster 1500. The contact stated that water was leaking from the roof into the cabin of the vehicle and engine compartment, causing several electrical failures. The contact stated that the vehicle would only drive in LIMP Mode. The vehicle was tow...

#4 BRAKING SYSTEM & ABSCritical Severity83% Match Confidence

Service Brakes, ABS Actuator & Master Cylinder Reports

19
Federal Complaints
Failure Mileage (Median):10,000 milesIQR: 2,50023,000 mi
Estimated Repair Cost:$350 – $1,100 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Spongy or hard brake pedal travel
  • ABS / Brake warning light illuminated
  • Extended stopping distance / pedal vibration
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11496573 • Filed: 12/08/2022

The contact owns a 2014 Ram Promaster 1500. The contact stated that while depressing the brake pedal, the vehicle would independently shift into neutral(N) without warning. The vehicle would resume normal operation upon restart. The dealer was notified about the failure, and h...

ODI #11258964 • Filed: 09/30/2019

TL* THE CONTACT OWNS A 2014 RAM PROMASTER. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER ...

ODI #11220244 • Filed: 06/15/2019

MR. ... (DRIVER) WAS DRIVING A DODGE PRO VAN DOWNHILL, AND PRESSED ON THE BRAKE PEDAL. THE PEDAL SNAPPED OFF. MR. ... IMPACTED THE VEHICLE IN FRONT OF HIM, AND HIT THE STEERING WHEEL WITH HIS FACE, THE AIRBAG DEPLOYING SHORTLY AFTERWARDS, PUSHING HIS FACE BACKWARDS. HE RECEIVE...

#5 STEERING & SUSPENSIONCritical Severity65% Match Confidence

Electric Power Steering Assist & Suspension Noise Reports

16
Federal Complaints
Failure Mileage (Median):8,750 milesIQR: 1,75026,250 mi
Estimated Repair Cost:$450 – $1,400 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of electric power steering assist
  • Steering wheel pull or highway wander
  • Clunking / knocking noise over bumps
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11412806 • Filed: 04/19/2021

WAS DRIVING DOWN A NEIGHBORHOOD STREET AND STOPPED TO BACK INTO A DRIVEWAY WHEN I PUT THE VEHICLE IN REVERSE THE TRANSMISSION HOUSING BRACKET THAT HAS FOUR BOLTS HOLDING THE ENGINE AND TRANSMISSION BROKE OFF. LEAVING MY TRANSMISSION JUST INCHES FROM THE GROUND. THIS IS NOT SUP...

ODI #11288734 • Filed: 12/12/2019Odometer: 38,923 mi

MY 2014 RAM PROMASTER TRAVATO WITH 38923 MILES WAS LEAKING POWER STEERING FLUID FROM 2 HOSES THAT GO FROM POWER STEERING UNIT TO AN OIL COOLER IN FRONT OF THE RADIATOR. THIS SEEMED LIKE AN UNUSUALLY SHORT PERIOD OF TIME/MILES TO EXPERIENCE THIS SORT OF FAILURE AND POSSIBLY A D...

ODI #11220244 • Filed: 06/15/2019

MR. ... (DRIVER) WAS DRIVING A DODGE PRO VAN DOWNHILL, AND PRESSED ON THE BRAKE PEDAL. THE PEDAL SNAPPED OFF. MR. ... IMPACTED THE VEHICLE IN FRONT OF HIM, AND HIT THE STEERING WHEEL WITH HIS FACE, THE AIRBAG DEPLOYING SHORTLY AFTERWARDS, PUSHING HIS FACE BACKWARDS. HE RECEIVE...

#6 AIRBAGS & SAFETY RESTRAINTSCritical Severity77% Match Confidence

Airbag Occupant Detection & Inflator Defect Reports

13
Federal Complaints
Failure Mileage (Median):1,500 milesIQR: 1,5001,500 mi
Estimated Repair Cost:$400 – $1,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • SRS Airbag warning lamp illuminated
  • Passenger occupant classification sensor failure
  • Seat belt retractor lockup
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11258964 • Filed: 09/30/2019

TL* THE CONTACT OWNS A 2014 RAM PROMASTER. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER ...

ODI #11220244 • Filed: 06/15/2019

MR. ... (DRIVER) WAS DRIVING A DODGE PRO VAN DOWNHILL, AND PRESSED ON THE BRAKE PEDAL. THE PEDAL SNAPPED OFF. MR. ... IMPACTED THE VEHICLE IN FRONT OF HIM, AND HIT THE STEERING WHEEL WITH HIS FACE, THE AIRBAG DEPLOYING SHORTLY AFTERWARDS, PUSHING HIS FACE BACKWARDS. HE RECEIVE...

ODI #10692467 • Filed: 04/02/2018

2014 DODGE RAM. CONSUMER WRITES IN REGARDS TO THE HEAD RESTRAINTS, TIRE PRESSURE MONITOR CONTROL MODULE AND ELECTRICAL CIRCUIT CORROSION RECALL NOTICES. *SMD

#7 FUEL SYSTEM & INJECTIONCritical Severity65% Match Confidence

Fuel Pump Pressure Loss & Fuel Delivery Defect Reports

4
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,00075,000 mi
Estimated Repair Cost:$650 – $1,250 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of propulsion power at highway speeds
  • Extended engine cranking / failure to restart
  • Fuel odor near fuel tank / engine bay
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11494839 • Filed: 11/25/2022

Stalls when braking and when backing. Fuel pump continues to run with engine off.

ODI #11064865 • Filed: 01/25/2018

TL* THE CONTACT OWNS A 2014 RAM PROMASTER 2500 CARGO VAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERAL ELECTRICAL FAILURES. THE CONTACT STATED THAT THE SWITCH THAT ENGAGED THE FUEL PUMP SYSTEM TO DEACTIVATE IN THE EVENT OF A CRASH (TO KEEP THE CARGO VAN FROM CATCHIN...

ODI #10953788 • Filed: 02/10/2017

TL* THE CONTACT OWNS A 2014 RAM PROMASTER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND AN ABNORMAL FUEL ODOR. UPON INSPECTION, THE FUEL RAIL SHIFTED AND SPEWED FUEL ON THE ENGINE. THE VEHICLE WAS TOWED TO THE MECHANIC WHERE IT WAS CONFIRMED THA...

Safety Enforcement

Official NHTSA Safety Recalls (13)

100% Free Dealer Repair
NHTSA Campaign #20V036000Reported: 23/01/2020

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Summary: Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Safety Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
NHTSA Campaign #20V582000Reported: 15/10/2020

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Summary: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Safety Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Manufacturer Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
NHTSA Campaign #19V333000Reported: 29/04/2019

SEATS

Summary: New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Manufacturer Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
NHTSA Campaign #19V313000Reported: 18/04/2019

SEATS

Summary: Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Manufacturer Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
NHTSA Campaign #14V034000Reported: 04/02/2014

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through November 15, 2013. During manufacturing, a tool may have damaged one of the brake hoses which may result in a leakage of brake fluid from the brake hose.

Safety Consequence: Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will inspect and replace the brake hoses, as necessary, free of charge. The recall began on March 26, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P03.
NHTSA Campaign #17V273000Reported: 25/04/2017

EQUIPMENT:OTHER:LABELS

Summary: Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety Consequence: The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
NHTSA Campaign #17V824000Reported: 21/12/2017

EQUIPMENT

Summary: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Manufacturer Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
NHTSA Campaign #16V253000Reported: 28/04/2016

ELECTRICAL SYSTEM:SOFTWARE

Summary: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Safety Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
NHTSA Campaign #14V294000Reported: 04/06/2014

EXTERIOR LIGHTING

Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013 to May 22, 2014. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.

Safety Consequence: This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.
Manufacturer Remedy: Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the ORC module connector. These repairs will be performed, free of charge. Chrysler distributed an interim letter to owners on July 30, 2014. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P32.
NHTSA Campaign #16E039000Reported: 28/04/2016

ELECTRICAL SYSTEM:SOFTWARE

Summary: Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Safety Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.
Manufacturer Remedy: Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.
NHTSA Campaign #14V533000Reported: 04/09/2014

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Summary: Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."

Safety Consequence: If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.
Manufacturer Remedy: Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.
NHTSA Campaign #14V633000Reported: 08/10/2014

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013, to August 22, 2014. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the change in air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 138, "Tire Pressure Monitoring Systems."

Safety Consequence: If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will update the TPMS module with new software, free of charge. The recall began on December 8, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P62.
NHTSA Campaign #14V032000Reported: 04/02/2014

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through December 10, 2013. In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the accelerator pedal stopper.

Safety Consequence: A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.
Manufacturer Remedy: Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. The recall is began on March 27, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P02. Note: These vehicles are equipped with a brake override system. In the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle.

Pre-Purchase Inspection Checklist for 2014 RAM ProMaster

Before purchasing a used 2014 RAM ProMaster, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 13 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2014 RAM ProMaster

Is the 2014 RAM ProMaster a reliable used car?

The 2014 RAM ProMaster earns a 5.5/10 MazicBay Reliability Index based on 71 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2014 RAM ProMaster?

The leading complaint category is Engine Stalling, Oil Consumption & Cooling Defect Reports, with a median failure point around 7,500 miles (IQR: 3,12531,692 mi).

Are there free recall repairs available for the 2014 RAM ProMaster?

Yes, the NHTSA records 13 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.