MazicBay Diagnostics
MAZICBAYDiagnostics
Lookup DTC
NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-25

2017 RAM ProMaster Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 0 verified NHTSA owner complaints, 10 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: LOW•0 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2017 RAM ProMaster receives a 7.5/10 MazicBay Reliability Index based on 0 verified NHTSA federal complaints and 10 safety recalls. The primary reported failure mode is General Maintenance & Wear with a median failure point at 55,000 miles (IQR: 35,000 – 75,000 mi). Out-of-warranty repairs benchmark at $450–$1,200.

2017 RAM ProMasterMainstream2017
DLC Port: Driver side lower dash panel near hood release

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
7.5 / 10

Sales-normalized telemetry

NHTSA Owner Complaints
0

Verified US federal records

Safety Severity Grade
Low Risk

Crash, fire & stall audit

Federal Safety Recalls
10

10 Active / Free Remedies

Switch ProMaster Model Year (2014–2025)
Defect Clustering

Top Reported Problem Clusters (0)

Ranked by NHTSA Complaint Frequency

Zero Statistically Significant Problem Clusters

This model year exhibits exceptionally low complaint density across all federal component taxonomies.

Safety Enforcement

Official NHTSA Safety Recalls (10)

100% Free Dealer Repair
NHTSA Campaign #20V036000Reported: 23/01/2020

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Summary: Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Safety Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
NHTSA Campaign #20V582000Reported: 15/10/2020

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Summary: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Safety Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Manufacturer Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
NHTSA Campaign #19V818000Reported: 15/11/2019

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Summary: Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

Safety Consequence: An overheated fan motor increases the risk of a fire.
Manufacturer Remedy: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
NHTSA Campaign #19V333000Reported: 29/04/2019

SEATS

Summary: New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Manufacturer Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
NHTSA Campaign #19V332000Reported: 01/03/2019

SEATS

Summary: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Manufacturer Remedy: Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
NHTSA Campaign #19V313000Reported: 18/04/2019

SEATS

Summary: Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Manufacturer Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
NHTSA Campaign #17V824000Reported: 21/12/2017

EQUIPMENT

Summary: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Manufacturer Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
NHTSA Campaign #16V910000Reported: 16/12/2016

AIR BAGS:FRONTAL

Summary: Chrysler (FCA US LLC) is recalling certain model year 2017 RAM ProMaster vehicles manufactured October 1, 2016, to December 7, 2016. The seat mounted side air bag inflator initiator may fail to ignite during a crash.

Safety Consequence: If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
Manufacturer Remedy: Chrysler will notify owners, and dealers will replace the seat mounted side air bags, free of charge. The recall began February 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S96.
NHTSA Campaign #17V273000Reported: 25/04/2017

EQUIPMENT:OTHER:LABELS

Summary: Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety Consequence: The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
NHTSA Campaign #17V786000Reported: 08/12/2017

EQUIPMENT

Summary: Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Manufacturer Remedy: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Pre-Purchase Inspection Checklist for 2017 RAM ProMaster

Before purchasing a used 2017 RAM ProMaster, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 10 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2017 RAM ProMaster

Is the 2017 RAM ProMaster a reliable used car?

The 2017 RAM ProMaster earns a 7.5/10 MazicBay Reliability Index based on 0 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2017 RAM ProMaster?

The leading complaint category is General Powertrain, with a median failure point around 55,000 miles (IQR: 35,000 – 75,000 mi).

Are there free recall repairs available for the 2017 RAM ProMaster?

Yes, the NHTSA records 10 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.