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NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-25

2015 RAM ProMaster Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 60 verified NHTSA owner complaints, 13 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: MEDIUM•12 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2015 RAM ProMaster receives a 5.9/10 MazicBay Reliability Index based on 60 verified NHTSA federal complaints and 13 safety recalls. The primary reported failure mode is Engine Stalling, Oil Consumption & Cooling Defect Reports with a median failure point at 3,790 miles (IQR: 2,810 – 13,125 mi). Out-of-warranty repairs benchmark at $950 – $3,200 .

2015 RAM ProMasterMainstream2015
DLC Port: Driver side lower dash panel near hood release

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
5.9 / 10

9.2 complaints / 10k sold

NHTSA Owner Complaints
60

Verified US federal records

Safety Severity Grade
Critical Risk

Crash, fire & stall audit

Federal Safety Recalls
13

13 Active / Free Remedies

Switch ProMaster Model Year (2014–2025)
Defect Clustering

Top Reported Problem Clusters (7)

Ranked by NHTSA Complaint Frequency
#1 ENGINE & COOLINGCritical Severity79% Match Confidence

Engine Stalling, Oil Consumption & Cooling Defect Reports

30
Federal Complaints
Failure Mileage (Median):3,790 milesIQR: 2,810 – 13,125 mi
Estimated Repair Cost:$950 – $3,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Engine sudden stall / hesitation while driving
  • Abnormal oil burning / consumption
  • Check Engine Light (MIL) flashing
  • Engine overheating / coolant loss
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11724218 • Filed: 03/13/2026

“While driving on the freeway my engine started slowing down and a message came on the dash saying "Transmission Service". I was fortunate enough to make it to the right shoulder from the first lane and the engine stopped. The readout on the dash said I was in neutral but I was...”

ODI #11723817 • Filed: 03/12/2026

“The contact owns a 2015 Ram Promaster 2500. The contact stated that, while driving at an undisclosed speed, the check engine warning light illuminated, indicating a torque converter failure. The vehicle was taken to an independent mechanic, where the torque converter was repla...”

ODI #11715546 • Filed: 02/04/2026

“The contact's boyfriend owns a 2015 Ram Promaster 2500. The contact stated that while her boyfriend was driving at an undisclosed speed, the check engine warning light illuminated. The driver continued driving, and the vehicle entered LIMP Mode and failed to accelerate above 5...”

#2 TRANSMISSION & DRIVETRAINCritical Severity79% Match Confidence

Transmission Hesitation, Hard Shifting & Slipping Reports

18
Federal Complaints
Failure Mileage (Median):4,500 milesIQR: 3,250 – 21,750 mi
Estimated Repair Cost:$1,400 – $3,800 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Hard gear shifts / delayed engagement into Drive/Reverse
  • Transmission shudder / jerking under acceleration
  • Transmission slipping between gears
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11724218 • Filed: 03/13/2026

“While driving on the freeway my engine started slowing down and a message came on the dash saying "Transmission Service". I was fortunate enough to make it to the right shoulder from the first lane and the engine stopped. The readout on the dash said I was in neutral but I was...”

ODI #11723817 • Filed: 03/12/2026

“The contact owns a 2015 Ram Promaster 2500. The contact stated that, while driving at an undisclosed speed, the check engine warning light illuminated, indicating a torque converter failure. The vehicle was taken to an independent mechanic, where the torque converter was repla...”

ODI #11706117 • Filed: 12/19/2025

“The contact owns a 2015 Ram ProMaster 2500. The contact stated that the same day that the vehicle was purchased, the check engine warning light illuminated. The contact stated that after shifting to park(P) and the parking brake was engaged, the vehicle rolled backwards. The v...”

#3 ELECTRICAL SYSTEM & BATTERYCritical Severity87% Match Confidence

Electrical Parasitic Drain, Infotainment & Harness Reports

17
Federal Complaints
Failure Mileage (Median):23,000 milesIQR: 14,000 – 31,500 mi
Estimated Repair Cost:$280 – $850 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Unexplained battery drain after sitting overnight
  • Infotainment display / instrument cluster blackouts
  • Accessory malfunction / alternator fault warnings
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11724218 • Filed: 03/13/2026

“While driving on the freeway my engine started slowing down and a message came on the dash saying "Transmission Service". I was fortunate enough to make it to the right shoulder from the first lane and the engine stopped. The readout on the dash said I was in neutral but I was...”

ODI #11506133 • Filed: 02/07/2023

“The van was parked for approximately 5 hours and burst into flames with no one in it the key removed and the van locked. The fire department was called and took a couple hours to put the fire out. The van is a complete loss.”

ODI #11385304 • Filed: 12/28/2020

“CONTACTED DEALER BRANDON DODGE ON BROADWAY AND WAS INFORMED THEY DON'T HAVE THE PART AND WERE UNABLE TO GET THE PART AND TO CONTACT THEM AT A LATER DATE. ----- NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION>19V-818RECALL DATE: NOVEMBER 15, 2019 MANUFA...”

#4 BRAKING SYSTEM & ABSMedium Severity82% Match Confidence

Service Brakes, ABS Actuator & Master Cylinder Reports

12
Federal Complaints
Failure Mileage (Median):36,000 milesIQR: 36,000 – 36,000 mi
Estimated Repair Cost:$350 – $1,100 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Spongy or hard brake pedal travel
  • ABS / Brake warning light illuminated
  • Extended stopping distance / pedal vibration
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11706117 • Filed: 12/19/2025

“The contact owns a 2015 Ram ProMaster 2500. The contact stated that the same day that the vehicle was purchased, the check engine warning light illuminated. The contact stated that after shifting to park(P) and the parking brake was engaged, the vehicle rolled backwards. The v...”

ODI #11169878 • Filed: 01/14/2019

“RECENTLY THIS VEHICLE WAS PARKED ON A SLIGHT INCLINE AND AFTER THE EMERGENCY BRAKE WAS APPLIED THE VEHICLE BEGAN TO ROLL. THIS MODEL VEHICLE DOES NOT HAVE A PARK POSITION FOR THE TRANSMISSION LEVER. NOT SURE WHY THIS VEHICLE DOES NOT HAVE A PARK POSITION BECAUSE WHEN THIS EMER...”

ODI #11149959 • Filed: 11/07/2018

“THERE IS A SERIOUS DEFECT IN THE PARKING BRAKE WHICH CAUSES IT TO FREEZE AND LOCK UP IN COLD TEMPERATURES. THIS VEHICLE HAS AN AUTOMATIC TRANSMISSION WITH NO PARKING GEAR SO THE PARKING BRAKE IS REQUIRED TO PARK THE VEHICLE SO THAT IT DOES NOT ROLL. WHAT HAPPENS IS THAT WATER ...”

#5 STEERING & SUSPENSIONLow Severity65% Match Confidence

Electric Power Steering Assist & Suspension Noise Reports

3
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,000 – 75,000 mi
Estimated Repair Cost:$450 – $1,400 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of electric power steering assist
  • Steering wheel pull or highway wander
  • Clunking / knocking noise over bumps
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11463968 • Filed: 05/09/2022

“exited a freeway, and when taking off at the stop vehicle lunged forward into the intersection and went out of gear. after repeated attempts to accelerate, drove about 200 feet and dropped out of gear again. Had vehicle towed to Dealer who said needed a new transmission and a ...”

ODI #10824938 • Filed: 02/08/2016

“TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL PULLED TO THE LEFT INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED...”

ODI #10745897 • Filed: 08/03/2015

“MY WIFE BOUGHT A CARGO VERSION OF THE RAM PROMASTER TO USE AS HER DAILY DRIVER AND, HOPEFULLY, WHEN SHE RETIRES, A TOURING/VACATION VEHICLE. NEITHER SHE NOR I INTENDED TO USE THE VEHICLE COMMERCIALLY YET THE TIRE PRESSURE MANAGEMENT SYSTEM ON THIS IS SET TO KEEP THE REAR TIRES...”

#6 AIRBAGS & SAFETY RESTRAINTSLow Severity65% Match Confidence

Airbag Occupant Detection & Inflator Defect Reports

3
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,000 – 75,000 mi
Estimated Repair Cost:$400 – $1,200 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • SRS Airbag warning lamp illuminated
  • Passenger occupant classification sensor failure
  • Seat belt retractor lockup
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (2)
ODI #11385304 • Filed: 12/28/2020

“CONTACTED DEALER BRANDON DODGE ON BROADWAY AND WAS INFORMED THEY DON'T HAVE THE PART AND WERE UNABLE TO GET THE PART AND TO CONTACT THEM AT A LATER DATE. ----- NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION>19V-818RECALL DATE: NOVEMBER 15, 2019 MANUFA...”

ODI #10861700 • Filed: 04/27/2016

“DUST AND ROAD DIRT BEING SUCKED INTO CARGO AREA AND CIRCULATED THROUGHOUT CAB. DUST IS GETTING RECYCLED BY THE AIR CONDITIONING SYSTEM. THIS IS CAUSING RESPIRATORY PROBLEMS FOR OCCUPANTS AND VISIBILITY ISSUES ON INSTRUMENTATION.”

#7 FUEL SYSTEM & INJECTIONLow Severity69% Match Confidence

Fuel Pump Pressure Loss & Fuel Delivery Defect Reports

2
Federal Complaints
Failure Mileage (Median):2,000 milesIQR: 2,000 – 2,000 mi
Estimated Repair Cost:$650 – $1,250 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of propulsion power at highway speeds
  • Extended engine cranking / failure to restart
  • Fuel odor near fuel tank / engine bay
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (2)
ODI #11706117 • Filed: 12/19/2025

“The contact owns a 2015 Ram ProMaster 2500. The contact stated that the same day that the vehicle was purchased, the check engine warning light illuminated. The contact stated that after shifting to park(P) and the parking brake was engaged, the vehicle rolled backwards. The v...”

ODI #10897367 • Filed: 08/20/2016Odometer: 2,000 mi

“ELECTRONIC THROTTLE CONTROL AND MALFUNCTION INDICATOR LIGHT CAME ON SPORADICALLY DURING A 2,000 MILE TRIP OVER A 2 WEEK PERIOD. CAUSED VEHICLE AUTOMATIC SHIFTING TO JUMP FROM GEAR TO GEAR AND SPEED AND ENGINE RPM TO NOT RESPOND TO FOOT PEDAL WHILE DRIVING. DEALER FLUSHED FUEL ...”

Safety Enforcement

Official NHTSA Safety Recalls (13)

100% Free Dealer Repair
NHTSA Campaign #20V036000Reported: 23/01/2020

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Summary: Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Safety Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
NHTSA Campaign #20V582000Reported: 15/10/2020

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Summary: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Safety Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Manufacturer Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
NHTSA Campaign #19V818000Reported: 15/11/2019

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Summary: Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

Safety Consequence: An overheated fan motor increases the risk of a fire.
Manufacturer Remedy: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
NHTSA Campaign #19V333000Reported: 29/04/2019

SEATS

Summary: New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Manufacturer Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
NHTSA Campaign #19V313000Reported: 18/04/2019

SEATS

Summary: Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Manufacturer Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
NHTSA Campaign #17V824000Reported: 21/12/2017

EQUIPMENT

Summary: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Manufacturer Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
NHTSA Campaign #17V273000Reported: 25/04/2017

EQUIPMENT:OTHER:LABELS

Summary: Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety Consequence: The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
NHTSA Campaign #16V529000Reported: 12/07/2016

POWER TRAIN:AUTOMATIC TRANSMISSION

Summary: Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Safety Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Manufacturer Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
NHTSA Campaign #16V253000Reported: 28/04/2016

ELECTRICAL SYSTEM:SOFTWARE

Summary: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Safety Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
NHTSA Campaign #16V202000Reported: 11/04/2016

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Summary: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.

Safety Consequence: An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
NHTSA Campaign #15V223000Reported: 15/04/2015

AIR BAGS:SIDE/WINDOW

Summary: Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster City vehicles manufactured November 6, 2014, to March 17, 2015. The affected cargo and passenger vehicles have side air bag inflatable curtains that, due to an installation issue, may not deploy properly. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 214, "Side Impact Protection."

Safety Consequence: In the event of a crash, side air bag inflatable curtains that do not deploy properly may increase the risk of vehicle occupant injury.
Manufacturer Remedy: Chrysler will notify owners, and dealers will modify the installation of side air bag inflatable curtains , free of charge. The recall began on May 6, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R19.
NHTSA Campaign #16E039000Reported: 28/04/2016

ELECTRICAL SYSTEM:SOFTWARE

Summary: Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Safety Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.
Manufacturer Remedy: Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.
NHTSA Campaign #15V799000Reported: 25/11/2015

ELECTRICAL SYSTEM:IGNITION:SWITCH

Summary: Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster vans manufactured October 1, 2014, to June 17, 2015. The affected vehicles have an ignition switch that may have an intermittent loss of electrical contact.

Safety Consequence: An intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will replace the ignition switch contact holder block, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R64.

Pre-Purchase Inspection Checklist for 2015 RAM ProMaster

Before purchasing a used 2015 RAM ProMaster, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 13 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2015 RAM ProMaster

Is the 2015 RAM ProMaster a reliable used car?

The 2015 RAM ProMaster earns a 5.9/10 MazicBay Reliability Index based on 60 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2015 RAM ProMaster?

The leading complaint category is Engine Stalling, Oil Consumption & Cooling Defect Reports, with a median failure point around 3,790 miles (IQR: 2,810 – 13,125 mi).

Are there free recall repairs available for the 2015 RAM ProMaster?

Yes, the NHTSA records 13 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.